Wingz

Recruitment

• Headhunt passive talent for all open roles across the Philippines, Latin America, and soon the US — with a focus on operations and software engineering positions.
• Build and maintain talent pipelines on LinkedIn and other channels so roles open with candidates already waiting.
• Screen resumes and identify the profiles worth our TA Specialists' interview hours.
• Be the first point of contact for every candidate — manage the candidate email inbox from application through onboarding, so no one is ever left waiting or wondering.
• Send initial requirements (video introductions, assessments where applicable) and follow up until complete.
• Move candidates through hiring stages in Workable, keeping the pipeline accurate and current every day.
• Coordinate interview schedules between candidates, TA Specialists, Operations Leads, and Wingz Executives.
• Support offer and onboarding coordination with the Global Talent Acquisition Manager until each hire is fully landed.

Sourcing & Recruitment Coordinator

• Source. Post roles and build pipelines through social media and LinkedIn, including passive sourcing for hard-to-fill positions.
• Screen. Review resumes and send initial requirements (video introductions and role-specific assessments where applicable) with timely follow-ups so no candidate is left waiting.
• Interview. Schedule and conduct TA interviews that respect the candidate's time and dig into what matters.
• Endorse. Write clear, honest candidate profilers and endorse your best people to hiring leaders.
• Coordinate. Schedule candidates with Ops Leads and Executives, and keep every stakeholder informed through to offer.
• Stay connected. Attend weekly coaching, team meetings, and calibration sessions, and send a daily end-of-day report on your pipeline.

Talent Acquisition Specialist

General

• Learn your market first. Get to know the clients, the drivers, the trip patterns, and the relationships that make your assigned market work; your fluency here is the foundation for everything else.
• Build strong partnerships with our NEMT broker clients. Show up consistently, communicate clearly, and follow through every time. Your goal is to make Wingz the trusted, reliable carrier in your market, so brokers route more trips to us.
• Commit to trip completion. Once a trip is assigned to Wingz, you own it. Coordinate with drivers, monitor trips in progress, and resolve issues quickly so every member gets to their appointment safely and on time.
• Onboard new drivers into the Wingz partnership. Walk them through every requirement, procedure, and process, documentation, background checks, vehicle readiness, so they can confidently join the NEMT industry as a Wingz partner driver.
• Activate inactive drivers. Make the calls, understand what's holding them back, and get them back on the road.
• Drive partner-driver success. Be the human point of contact our drivers can count on. Build loyalty, prevent churn, and grow retention in your market, because every retained driver is one we don't have to replace.
• Help drivers grow their daily earnings. Where needed, coordinate trip assignments and dispatch so your drivers see consistent, meaningful daily income. Strong earnings are what keep drivers partnered with Wingz long-term.
• Step into adjacent responsibilities as the team scales, operations support, dispatch backup, training new hires, and wherever the business needs you most.
• Bring market-level insights back to the wider Wingz team to inform how we improve.

Sourcing & Recruitment Coordinator

Talent Acquisition Specialist

Account & Driver Partnership Specialist