Senior Information Technology Business Partner
Boeing
Managing Partner – Diversified Industries
WillHire
full-time
Posted on:
Location: Illinois, Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $164,500 - $246,700 per year
Job Level
SeniorLead
Tech Stack
CloudERP
About the role
- Steward Workday Success Plan subscribers in North America and serve customers with industry stories and practical value realization
- Collaborate with Account Executives and Service Executives to position and sell or upsell Workday product, deployment, and postproduction services
- Overall responsibility for successful deployment, driving adoption and guiding customers in implementing new features and products
- Participate in sales cycles and support implementation-related activities for prospects
- Drive customer self-sufficiency and ensure customers understand how to engage with Workday services organization
- Partner with workmates to position in-subscription adoption, additional subscription products, or platform ecosystem offerings
- Participate in partner selection for non-Workday primed engagements and guide large, partner-led accounts with global complexity
- Create strategic plans across customer architectures, participate in steering committee meetings, and nurture executive relationships
- Provide direction and support to Workday and service partner project teams on scope, budget, timeline, and critical deployment issues
- Engage other service resources as necessary and leverage customer relationships for prospect references
Requirements
- 10+ years’ experience deploying large, sophisticated Cloud SaaS ERP (HCM & Fins) solutions at a project and program manager level within the Diversified Industries arena
- 2+ years direct experience with a cloud-native HR or Finance software (Workday, SuccessFactors, NetSuite, or similar) as an implementation leader, business function owner, hands-on configuration resource, or workmate
- 8+ years of developing and maintaining C-level relationships resulting in successful partnerships and strategic alignment
- Experience within the Diversified Industries customer base
- Excellent stakeholder management skills and effective communication
- Ability to empower and lead a matrixed team across multiple organizational levels
- Ability to manage and prioritize multiple customers balancing customer satisfaction with revenue and profitability targets
- Dedication to continuous improvement in serving customers
- Proven ability to develop and implement effective account strategies focused on retention and revenue growth
- Strong customer insights, engagement, and account planning skills
- Demonstrated credibility built on honesty, expertise, and consistent communication
- Ability to travel up to 50%
