Translate strategy into impact: Frame opportunities not just as features, but as hypotheses tied to retention, engagement and LTV; spell out ROI scenarios to support prioritization.
Run discovery and synthesis: user research, competitive analysis, and data deep-dives in collaboration with Data Science and Analytics to surface the “why” behind member behaviors and communicate opportunities.
Drive prioritization: Lead value vs. effort conversations and collaborate closely with Product Design, Engineering, Product Marketing, Retention Marketing, Merchandising, Member Experience, and Data Science and Analytics.
Shepherd execution: Participate in stand-ups, run cross-functional discovery and design sessions, develop AI prototypes, ensure user stories are fully specified and acceptance criteria are sharp.
Measure outcomes: Define upfront success metrics for every feature and experiment and report results in business-impact terms.
Ensure cohesive member journey: Collaborate with UX, Engineering, and MX so onboarding, engagement, and save experiences feel integrated and intentional.
Continuously improve process: Identify inefficiencies in product workflows and champion system-level improvements.
Mentor teammates and help set and reinforce best practices for the department.
Other initiatives and duties as assigned.
Reporting to the EVP, responsible for delivering experiences that increase engagement and boost retention.
Requirements
4+ years experience in product management, ideally in consumer subscription space.
Experience in mobile apps
Track record of running successful A/B tests, habit-forming product experiences and funnel optimizations.
Exceptional systems thinker
Proven ability to link feature delivery to retention, churn, or LTV impact — with examples of initiatives you’ve quantified post-launch.
Demonstrated strength in framing opportunities with ROI scenarios and building prioritization frameworks that drive clarity.
Strong analytical skills (SQL and Looker) with the ability to turn data into insight and insight into action.
Excellent communicator: able to present trade-offs and recommendations clearly to engineers, designers, and across all other functions.
Skilled in agile delivery, backlog management, and ensuring high team velocity without sacrificing quality.