Alcumus

Associate Product Manager, Systems Applications

Alcumus

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Support strategy, roadmap, and performance of back-office systems (Salesforce, Zuora, Microsoft Dynamics) and other internal platforms
  • Assist in managing product roadmap and ensure priorities align with business needs
  • Partner with cross-functional teams (Engineering, Admin, Operations) to deliver system enhancements, including AI/ML-powered workflows
  • Document feature requirements, user stories, and acceptance criteria under guidance of the Product Manager
  • Gather feedback from GTM, Customer Success, and operational teams and act as the voice of internal users
  • Analyze opportunities to leverage AI/ML to automate tasks, streamline reporting, and improve workflows
  • Test, validate, and release enhancements; support rollout, training, documentation, and communications
  • Support migration of contractor management workflows from Dynamics to Salesforce and contribute to dashboard/report development
  • Track and report on system performance, usage, and efficiency metrics; build foundational product management skills

Requirements

  • 3 years of experience in product management, business analysis, or system administration
  • Salesforce experience
  • Familiarity with enterprise systems such as Zuora or Microsoft Dynamics; prior hands-on experience a plus
  • Interest in AI/ML, workflow automation, and process optimization
  • Strong analytical skills and ability to translate business needs into requirements
  • Excellent communication and collaboration skills, with eagerness to learn from senior product leaders and cross-functional partners
  • Experience in B2B SaaS or PE-backed environments a plus
Benefits
  • Integrated mental health & wellbeing support
  • Vacation – starting at 3 weeks
  • Wellness Days & Annual Giving Day – an extra to give back to yourself or your community
  • Comprehensive medical and dental coverage
  • End of the year, company-wide shut down for you to relax and recharge
  • LinkedIn Learning License for upskilling & development
  • Hiring process support and accommodations (application response within 15 working days; interview stages via Microsoft Teams and stakeholder interviews)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementbusiness analysissystem administrationworkflow automationprocess optimizationfeature requirementsuser storiesacceptance criteriaAI/MLdata analysis
Soft skills
analytical skillscommunication skillscollaboration skillseagerness to learncross-functional teamwork
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