Wild

Operations

• Oversee UK fulfilment capabilities for DTC and Retail channels
• Manage relationships with UK 3PLs and logistics partners, ensuring contractual compliance and performance metrics
• Coordinate critical DTC product launches and Retail pipefill with 3PLs
• Work alongside sales to manage Amazon fulfilment
• Develop and improve SOPs for logistics management and order fulfilment
• Identify opportunities for process improvements and automation
• Oversee fulfilment of orders and liaise with partners and customers to ensure orders fulfilled on time and in full
• Work closely with Supply Chain to manage weekly stock holding levels at 3PLs and retailer warehouses
• Develop, implement, and govern KPI reporting for operational performance
• Own end-of-month fulfilment invoice review process and identify cost optimisation opportunities
• Own and drive complex cross-functional operational projects
• Collaborate with Supply Chain, Retail, Marketing, Customer Experience and Finance
• Manage 1 Operations Executive and hold weekly 1-1s
• Report into the Operations Lead (UK & EU) and occasional travel to UK warehouse in Leighton Buzzard

Senior Operations Manager

Video Editor

• Play a key role in creating exciting and engaging video ads to help Wild grow globally
• Translate our ads: take existing videos in English and add subtitles in other languages
• Edit influencer content into engaging ad formats for paid social campaigns
• Use bank of b-roll clips to create UGC-style content
• Stay on top of TikTok and Instagram trends and help bring them to life for Wild
• Test out new hooks, cuts and formats to improve the performance of our ads
• Collaborate with the Performance Marketing team and report into the Senior Content Creator
• Fixed-term contract for 1 year

Senior Operations Manager

Video Editing Intern