Wiit

Manager

• Monitorare il Servizio e i Livelli di Servizio
• Assicurare il corretto livello di escalation al Cliente ai fini del rispetto dei parametri qualitativi definiti
• Controllare e supportare le attività delle strutture operative coinvolte nell’erogazione dei servizi
• Suggerire al Cliente interventi migliorativi per lo svolgimento del servizio
• Rilevare le problematiche generali di tipo qualitativo e funzionale evidenziate dal Cliente e adoperarsi per la loro risoluzione
• Assicurare la continua corrispondenza tra i parametri qualitativi del servizio definiti
• Tenere aggiornato costantemente il Responsabile Tecnico della fornitura sull’andamento del Servizio

Service Delivery Manager

Sales

• Identification and acquisition of new customers in German-speaking Switzerland
• Responsible for the ongoing development and expansion of sustainable new and existing customer relationships
• Solution-oriented, individual customer support and consulting
• Responsible for selling the full service portfolio (Colocation, Managed Hosting, SAP hosting, Business Cloud & Server, and IT outsourcing), with a focus on cloud-native managed services
• Deliver presentations to customers and support proposal preparation
• Market and competitor monitoring

Senior Sales Specialist

Network Engineer

• Operation and further development of the network infrastructure for the service centers based on an automated ACI stack
• Support and advise customers on network-related inquiries
• Assist the support team with escalated 3rd-level tickets in deep-dive support
• Evaluate and design network solutions for specific customer requests
• Further develop network solutions for WIIT Native Cloud
• Operate and further develop the corporate backbone infrastructure

Senior Network Engineer

• Identifikation und Akquisition von Neukunden in der Region Central (West)
• Kontinuierlicher Auf- und Ausbau von nachhaltigen Neu- und Bestandskunden-Beziehungen
• Lösungsorientierte individuelle Betreuung und Beratung der Kunden
• Vertrieb des gesamten Leistungsportfolios unserer Produkte (Colocation, Managed Hosting, SAP Hosting, Business Cloud & Server sowie IT-Outsourcing) mit dem Schwerpunkt Cloud nativer Managed Services
• Präsentationen beim Kunden, Angebotserstellung unterstützt durch Presales und Solution Architects, Verhandlungsführung bis hin zum Vertragsabschluss
• Markt- und Wettbewerbsbeobachtung

• Identification and acquisition of new customers in the Southern Germany region.
• Continuous development and expansion of sustainable new and existing customer relationships.
• Solution-oriented, individual support and consulting for customers.
• Sales of the full range of our product offerings (colocation, managed hosting, SAP hosting, business cloud & servers, and IT outsourcing) with a focus on cloud-native managed services.
• Presentations at customer sites, proposal creation supported by presales and solution architects, negotiation through to contract conclusion.
• Market and competitor monitoring.

Senior Sales Specialist – Süd

• Identification and acquisition of new customers in the Northern region
• Ongoing development and expansion of sustainable new and existing customer relationships
• Solution-oriented, individual support and consultation for customers
• Sales of the full service portfolio of our products (Colocation, Managed Hosting, SAP hosting, Business Cloud & Server, and IT outsourcing) with a focus on cloud-native managed services
• Customer presentations, proposal preparation supported by presales and Solution Architects, negotiation through to contract conclusion
• Market and competitor monitoring

Senior Sales Specialist, North

Systems Engineer

• Take technical leadership for our backend solutions
• Act as the technical point of contact for our clients
• Orchestrate all phases of the lifecycle for our backend solutions
• Responsible for delivery of customer projects in the German-speaking part of Switzerland
• Ensure customer satisfaction
• Produce complete operations and project documentation as well as status reports
• Actively contribute to shaping the product portfolio and our services

Senior Systems Engineer – Backend

Solutions Engineer

• Supports presales in the area of cloud and managed services
• Acts as a trusted advisor to sales teams and customers
• Develops solution concepts together with customers
• Advises on the most appropriate solutions
• Analyzes customer requirements and defines needs
• Prepares and presents cost calculations and proposals
• Supports implementation phases and identifies upselling opportunities
• Develops new solutions to expand the service portfolio

Senior Cloud Solution Architect – m/f/d

• Implementazione e maintenance delle piattaforme UNIX/Linux.
• Supporto a progetti in ambito Cloud Operations (onboarding nuovi clienti, implementazione soluzioni di monitoraggio, sviluppo procedure di automazione con script Bash/Ansible).
• Gestione delle attività di monitoraggio e troubleshooting.
• Collaborazione su progetti di aggiornamento tecnologico hardware e software.

Senior Unix System Engineer

• Esaminare, diagnosticare e risolvere problemi collegati ai sistemi SAP
• Installare, configurare e mantenere le infrastrutture SAP
• Conformarsi alle procedure dell’organizzazione per assicurare l’integrità degli ambienti
• Mantenere la sicurezza e le funzionalità attraverso l’applicazione di fix di sicurezza
• Occuparsi del monitoring preventivo di tutte le istanze SAP
• Supportare le figure professionali all'interno dell’azienda al fine di gestire le problematiche e assicurare la continuità negli interventi
• Operare in conformità alle best practices e alla manualistica SAP

Service Delivery Manager

Senior Sales Specialist

Senior Network Engineer

Senior Sales Specialist

Senior Sales Specialist – Süd

Senior Sales Specialist, North

Senior Systems Engineer – Backend

Senior Cloud Solution Architect – m/f/d

Senior Unix System Engineer

Sap Basis Engineer