Solutions Architect
WideOrbit
full-time
Posted on:
Location Type: Hybrid
Location: New York • Texas • United States
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About the role
- Act as a trusted advisor to clients, prospects and partners, engaging at senior levels to quickly understand their technology ecosystems, operational challenges, and business goals.
- Collaborate with clients and vendors on innovative solutions that integrate WideOrbit’s products with third-party tools, data sources, and workflows.
- Develop consensus with clients on quantifiable success metrics for each engagement.
- Develop solutions and workflows tailored to meet unique client business objectives.
- Map client’s existing business processes, workflows, and associated costs, identifying high leverage opportunities.
- Provide technical guidance, subject matter expertise, and product knowledge during sales engagements.
- Orchestrate the solution implementation process, ensuring smooth adoption, addressing technical and operational gaps.
- Work closely with Sales, Product, Engineering, and Professional Services teams to align client priorities, market demands, and growth strategies.
Requirements
- Bachelor’s degree in relevant discipline.
- 10+ years of experience in broadcast and cable network operations or within a software provider working with broadcast and cable networks.
- Deep understanding of the broadcast and cable network industry and its workflows.
- Experience with SaaS platforms and/or large complex enterprise resource planning systems.
- Demonstrated ability to engage cross-functional teams and drive collaboration.
- Excellent communication skills, capable of presenting to executive-level stakeholders and large audiences.
- Experience developing best-practice collateral and customer enablement strategies.
- Proven ability to manage customer relationships at both technical and business levels.
Benefits
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaS platformsenterprise resource planning systemsbusiness process mappingworkflow developmentsolution implementationtechnical guidancesubject matter expertisequantifiable success metricscustomer enablement strategiescollateral development
Soft Skills
trusted advisorcollaborationcommunicationengagement with executive stakeholderscross-functional team engagementrelationship managementproblem-solvingstrategic alignmentinnovationconsensus building
Certifications
Bachelor’s degree