Whitestone Industries

Compliance

• Serve as Whitestone’s expert for global logistics and trade compliance
• Ensure exports to global markets and international imports comply with local regulations
• Support Sales and Production by preventing customs issues and improving visibility across shipments
• Research and educate internal and external stakeholders on international compliance expectations
• Work with carriers, brokers, 3PLs, and vendors to keep freight moving accurately and compliantly
• Define the global logistics and compliance roadmap and implement scalable systems

Global Logistics and Trade Compliance Specialist

Designer

• Partner with sales to provide art, design and presentation building support
• Source and design custom branded products
• Build seasonal product presentations and prospect pitches
• Create sales flyers and more
• Work with product templates and custom tech packs
• Design original products and graphics from concept through production
• Elevate client brand guidelines with bold ideas and storytelling
• Accurately create production proofs and mockups

Creative Designer

Account Executive

• Partner with the CEO to drive EMEA expansion, including market prioritization, partnership development, and early pipeline growth.
• Serve as the primary relationship lead for EMEA accounts, overseeing communication, engagement, and long-term client success.
• Manage end-to-end delivery of client programs—from proposals and estimates to production, fulfillment, and post-launch support.
• Develop scalable operational workflows and playbooks to support regional enablement and future team growth.
• Coordinate cross-functional execution with marketing, logistics, production, finance, and U.S. teams to ensure seamless program performance.
• Execute detailed account operations, including order processing, documentation, website maintenance, and reporting accuracy.
• Identify and pursue revenue growth opportunities through strategic recommendations, cross-selling, and land-and-expand initiatives.
• Prepare and deliver client-facing materials such as presentations, business reviews, program analyses, and spec samples.
• Track regional KPIs and maintain CRM accuracy, ensuring reliable forecasting, data integrity, and visibility across global teams.
• Coordinate Whitestone’s participation in regional industry events and trade shows to build brand presence and support lead generation.

Account Director, EMEA

Program Manager

• Serve as the main point of contact for assigned enterprise customers, managing daily tasks, inbound requests, and overall communication related to their programs.
• Process and manage orders, including creating estimates and sales orders, while ensuring accuracy and timeliness across all transactions.
• Source impactful branded products and prepare thorough brand catalogs, presentations, and spec samples to inspire customer programs and initiatives.
• Deliver first-class customer service by resolving customer and vendor issues promptly and fostering strong relationships that drive retention and loyalty.
• Manage, document, and track all customer activity in HubSpot, ensuring thorough reporting and follow-up on key actions.
• Update, test, and maintain customer websites while supporting clients with technical questions and functionality guidance.
• Share new program ideas with enterprise customers, including cross-selling opportunities and creative approaches to expand engagement across departments.
• Conduct quarterly business reviews with clients to discuss program performance, trends, and ongoing maintenance or housekeeping needs.
• Collaborate with internal teams across departments to ensure seamless execution of customer programs and initiatives.
• Proactively drive revenue growth with enterprise accounts through strategic presentations, new product ideas, and land-and-expand opportunities.