White Cap

Account Manager

White Cap

full-time

Posted on:

Location Type: Office

Location: Markham • Canada

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About the role

  • Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets.
  • Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers.
  • Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources.
  • Conducts business out in the field via face-to-face interactions with both potential and existing customers.
  • Increases customer value through cross-selling.
  • Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.
  • Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities.
  • Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization.
  • Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues.
  • Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.

Requirements

  • Typically requires BS/BA in a related discipline.
  • Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field.
  • Certification is required in some areas.
  • Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts.
  • Prior experience in telesales and possession of proven phone sales skills.
  • Knowledge in company product line.
Benefits
  • Competitive salary
  • Health insurance
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales growthprospectingcross-sellingcustomer successforecastingbiddingproduct knowledgetelesalesphone sales skillsMiller Heiman's Strategic Selling
Soft Skills
customer experiencerelationship buildingcommunicationteam collaborationproblem-solvinginfluencingnegotiationorganizational skillscustomer servicedecision-making
Certifications
BS/BA in related disciplineMS/MA in related disciplinesales certificationMiller Heiman certification