
Account Manager
White Cap
full-time
Posted on:
Location Type: Hybrid
Location: Scarborough • Canada
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About the role
- Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets.
- Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers.
- Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources.
- Conducts business out in the field via face-to-face interactions with both potential and existing customers.
- Increases customer value through cross-selling.
- Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.
- Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities.
- Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization.
- Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues.
- Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
- Maintains and submits all required sales administration reports.
- Regularly attends company meetings.
Requirements
- Typically requires BS/BA in a related discipline.
- Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field.
- Certification is required in some areas.
- Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts.
- Prior experience in telesales and possession of proven phone sales skills.
- Knowledge in company product line.
Benefits
- A position at White Cap isn’t your ordinary job.
- You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
- The White Cap family is committed to Building Trust on Every Job.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales growthprospectingcross-sellingcustomer successsales administrationproduct knowledgetelesalesphone sales skillsMiller Heiman's Strategic SellingLarge Account Management Process
Soft Skills
customer experiencerelationship buildingcommunicationteam collaborationproblem-solving
Certifications
sales certification