Whatnot

Senior Salesforce Engineer

Whatnot

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $130,000 - $185,000 per year

Job Level

Senior

Tech Stack

CloudSpringSQLVoIP

About the role

  • Support development of Whatnot’s Salesforce environment, including integrations with internal tools, systems configuration and maintenance, notification announcements, environment refresh, and AppExchange products
  • Manage configuration of Salesforce features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications
  • Provide frontline support to sales, account management, and launch teams—manage support requests and help troubleshoot issues, answer questions, and optimize their use of Salesforce
  • Develop and maintain Salesforce reports and dashboards to provide insight into marketing and sales performance
  • Develop guardrails to protect data hygiene
  • Work closely with data teams to ensure fidelity and reliability of our data architecture for Salesforce products
  • Work cross functionally with data and engineering teams to develop, manage, and update critical integrations
  • Eliminate manual processes and bottlenecks to reduce user clicks in the platform
  • Help support development of junior admins and analysts through peer coaching and project review

Requirements

  • 4+ years of experience managing Salesforce in a SaaS or tech-driven environment
  • Strong declarative knowledge of Salesforce backend with a particular focus on flow automation builder
  • A+ communicator, always looping in impacted stakeholders and leadership prior to major deployments
  • Experience managing multiple 3rd party Salesforce integrations such as VOIP systems, data platforms, and other SaaS tools (e.g. Salesloft, Gong, Dialpad etc)
  • Experience with hyper growth companies and comfort with frequent change
  • Demonstrated ability to solve problems using data and process improvements
  • Ability to quickly digest business needs and design Salesforce solutions
  • Nice to have: Salesforce Certifications (Advance Admin, Marketing Cloud Admin, Platform App Builder)
  • Nice to have: Basic understanding of SQL and Apex languages