WeTravel

Solutions Engineer

• Leading technical discovery, solution design, and demo presentations for high-value prospects and existing customers
• Providing hands-on support across integrations including Google Analytics, Zapier, QuickBooks, public APIs, webhooks, and complex inventory setups
• Acting as the escalation point for senior technical issues, and maintaining a clear prioritisation framework for the team’s work
• Managing, coaching, and growing a small team of Sales Engineers and Technical Account Managers through regular 1:1s, performance conversations, and career development planning
• Building team processes, playbooks, and onboarding resources that scale as the function grows
• Taking part in hiring and training as the team expands
• Partnering with Sales, Onboarding, Account Management, and Product to keep customer needs visible and well-represented
• Surfacing customer feedback to Product and Engineering, and helping prioritise with clarity
• Contributing to the definition of WeTravel’s Professional Services model as the team evolves
• Defining and documenting the technical sales and implementation process for the team
• Building a library of reusable technical assets: demo environments, integration guides, and solution templates
• Tracking and reporting on key metrics: deal support coverage, implementation timelines, and technical CSAT

Team Lead, Solutions Engineering

Account Executive

• You'll own the full sales cycle — from initial outreach and discovery calls to product demos, closing deals, and smoothly handing off to onboarding.
• Focus on understanding each client's unique needs and aligning our solutions to match.
• Guide and support potential customers in discovering how WeTravel can truly help their business thrive.
• Spend most of your time doing what actually moves the needle: prospecting, demoing, and following up with qualified leads.
• Deliver engaging demos that showcase the value of WeTravel’s platform.
• Collaborate with onboarding and support teams to ensure a seamless client experience.
• Share feedback with product and marketing based on client conversations.
• Consistently meeting and exceeding outreach, demo, and sales targets.

Sales Operations Manager

• Managing lead assignment logic and workflows to ensure speed and accuracy.
• Supporting our commercial teams (Sales, AM, CS, Marketing) with clean, organized, and up-to-date CRM data.
• Building and maintaining reporting dashboards for Sales, Lead Gen, CS, and Leadership.
• Identifying inefficiencies in current processes and proposing actionable improvements.
• Partnering with our Operations Partners (Sales, Marketing, CX), and the broader Commercial Ops team on cross-functional initiatives.
• Supporting adoption of new tools and processes through documentation and enablement.
• Running small RevOps projects and contributing to a scalable commercial operations infrastructure.

Sales Operations Specialist

• Managing lead assignment logic and workflows to ensure speed and accuracy.
• Supporting our commercial teams (Sales, AM, CS, Marketing) with clean, organized, and up-to-date CRM data.
• Building and maintaining reporting dashboards for Sales, Lead Gen, CS, and Leadership.
• Identifying inefficiencies in current processes and proposing actionable improvements.
• Partnering with the Operations Partners (Sales, Marketing, CX), and the broader Commercial Ops team on cross-functional initiatives.
• Supporting adoption of new tools and processes through documentation and enablement.
• Running small RevOps projects and contributing to a scalable commercial operations infrastructure.

Account Manager

• Managing and nurturing relationships with new and existing clients.
• Proactively identifying opportunities to upsell or expand product usage.
• Serving as a key point of contact for client questions or concerns.
• Collaborating cross-functionally with Sales, Support, and Product teams.
• Gathering and sharing customer feedback to improve product and service delivery.
• Solving customer issues with a calm, proactive, and friendly approach.
• Driving long-term client satisfaction and engagement.

Business Intelligence Developer

• You will support business partners with advanced data insights and serve as a subject matter expert within the organization for all things data related.
• Work closely with our VP of Finance to develop in-depth insights into our user journey including new customer activations and cohort analysis, identifying product success, and customer health and engagement.
• Utilize an advanced understanding of multiple data structures, sources, and tools to guide business decisions, which may include data visualization, business intelligence, or data collection.
• Partner with key stakeholders and business leaders to provide strategic support and recommendations across various teams.
• Build and maintain internal reporting pipelines and dashboards for organization including troubleshooting, development, and access controls.
• Write advanced SQL queries, and system configurations, and manage and execute project plans.
• Conduct training and webinars to enable self-serve analytics for the stakeholders.

Senior BI Analyst

Marketing

• Integrated Marketing Strategy: Set the overarching strategy for how WeTravel shows up in market across events, organic social media and community, content, and segment programs. Ensure these channels work together and are laddering up to shared pipeline and retention goals.
• AI Agent Oversight & Automation Strategy: Identify which marketing workflows — content production, lead enrichment, campaign operations, community engagement — can be systematized or handed to AI agents. Work alongside our Agentic Operator to define what gets automated, set the quality bar, and ensure agents are producing output that reflects WeTravel's voice and standards. You own the outcome; agents are part of how you deliver it.
• Hosted & Field Events: Own the strategic direction for WeTravel's events presence — summits, webinars, field activations, and conference sponsorships. Define what we show up to, why, and how we convert those moments into measurable business impact.
• Community & Ecosystem: Develop the strategy for engaging WeTravel's community of travel operators, planners, and organizers — through owned programs, partner ecosystems, and ambassador initiatives. Think about long-term trust and retention, not just acquisition.
• Content & Thought Leadership: Set the content direction that positions WeTravel as the authoritative voice in group travel. This means having strong opinions on audience, format, distribution, and what "good" looks like — and working with the team to execute against that vision.
• Segment Engagement: Develop and refine go-to-market approaches for WeTravel's key customer segments. Translate nuanced segment insights into tailored messaging, programs, and campaigns — often before there's a clear playbook.
• Organic social media: Own the strategy and execution of WeTravel’s organic social media.
• Cross-Functional Alignment: Act as the connective tissue between marketing and the rest of the business. Bring Sales, Product, and Customer Success into the loop — and bring their insights back into your strategy.
• Planning, Prioritization & Reporting: Own your roadmap, set clear KPIs, and hold yourself accountable to outcomes. Communicate progress and learnings clearly to stakeholders and leadership.

Team Lead, Solutions Engineering

Team Lead, Solutions Engineering

Account Executive

Sales Operations Specialist

Sales Operations Specialist

Account Manager

Senior BI Analyst

Marketing Manager

Account Manager