HR Operations Professional
Westfield Health
full-time
Posted on:
Location Type: Hybrid
Location: Westfield Center • Ohio • United States
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Tech Stack
About the role
- Serve as the first point of contact for employees, former employees, and managers with questions related to HR policies, procedures, systems, and programs.
- Respond to employee inquiries through the HR Help Desk case management system in Oracle, ensuring timely, accurate, and customer‑focused resolution.
- Process HR transactions such as new hires, rehires, job changes, promotions, transfers, compensation changes, terminations, and personal data updates.
- Support onboarding activities, including new hire documentation and facilitation of new employee orientation
- Partner with employees and third-party vendors to coordinate leaves of absence
- Maintain employee records and personnel files in compliance with confidentiality and data security requirements.
- Support compliance activities, including, I‑9 processing, labor law posters, background checks, and audits.
- Leverage HR reports (e.g., headcount, turnover, trends) to support HR leadership and operational decisions.
- Identify opportunities to improve HR processes and contribute to projects and initiatives that enhance efficiency and the employee experience.
- Collaborate with HR team members to ensure consistent service delivery and successful outcomes.
Requirements
- 2+ years of experience in Human Resource Operations or a related field.
- Bachelor's degree in Business, Human Resources or related field and/or commensurate experience.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR Help Desk case managementI-9 processingbackground checksHR transactionsonboarding activitiesemployee records managementdata security complianceHR reportinglabor law complianceprocess improvement
Soft Skills
customer-focused resolutioncollaborationcommunicationproblem-solvingorganizational skillsattention to detailinterpersonal skillsinitiativeadaptabilityteamwork