Account Manager

• Develop and expand new agent network relationships within the assigned geographic area, including multi-state opportunities.
• This includes identifying and securing omni-channel opportunities—across retail, digital, and hybrid models—as well as negotiating new contracts.
• Maintain and support existing agent relationships by managing contract renewals, providing business support, and monitoring network performance.
• Serve in a consultative capacity to manage partner relationships, drive product cross-selling, and increase revenue and transaction volume while optimizing overall profitability.
• Collaborate with internal teams to design and execute business development initiatives, marketing campaigns, events, and implementation efforts.
• Generate and analyze reports to proactively identify growth opportunities and assess potential risks.
• Promote and sell the full range of Western Union portfolio brands and services.
• Provide day-to-day operational support to accounts within your designated regional territory.
• Responsible for achieving monthly, quarterly, and annual sales and revenue goals.

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