Western Union

Senior Manager, Product – Retail Payments

Western Union

full-time

Posted on:

Location Type: Hybrid

Location: AtlantaNew YorkUnited States

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Salary

💰 $160,000 - $217,000 per year

Job Level

Tech Stack

About the role

  • Own the product vision and roadmap for non-cash retail payments infrastructure
  • Identify market opportunities, regulatory shifts, and new technologies to expand and strengthen payment capabilities
  • Lead the end-to-end rollout of new non-cash payment integrations with banks, PSPs, processors, and card networks
  • Drive platform scalability and reliability, ensuring uptime, resiliency, and regulatory compliance
  • Monitor and improve KPIs such as authorization rates, transaction success rates, settlement speed, and processing costs
  • Work closely with Compliance, Risk, Operations, Finance, and regional business teams
  • Serve as the SME for non-cash payment infrastructure

Requirements

  • 7+ years of product management experience in Financial Services, preferably payments
  • Undergraduate or graduate degree in business, economic, or related field
  • 5+ years experience in payments, product strategy, fintech operations, or consulting
  • Deep understanding of the global payments landscape, including cards, ACH, real-time payments, wallets, and cross-border rails
  • Strong analytical and problem-solving skills
  • Proven ability to lead cross-functional initiatives and communicate with technical and non-technical stakeholders
  • Experience using data to drive decisions
  • Excellent writing and communication skills
  • Proven problem-solving skills
  • Robust technological background
  • Understanding of business processes
Benefits
  • Short-term incentives
  • Multiple health insurance options
  • Accident and life insurance
  • Access to best-in-class development platforms
  • Medical, Dental and Life Insurance
  • Tuition Assistance Program
  • Parental Leave
  • One day volunteer time off
  • $0 Money Transfer Fee Discount Code – Quarterly Recognition Program
  • “Game Changers” Employee Discount Program
  • Global Adoption Assistance
  • Global Scholarship Awards Program
  • 401k Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementpaymentsproduct strategyfintech operationsdata analysisKPI monitoringregulatory compliancepayment integrationstransaction processingbusiness processes
Soft Skills
analytical skillsproblem-solving skillsleadershipcommunication skillscross-functional collaborationstakeholder managementwriting skills
Certifications
undergraduate degreegraduate degree