Western Computer

Director

• The Practice Director will be responsible for setting and maintaining the strategy and goals of the practice by creating, owning, and executing on initiatives that drive their practice forward.
• Manage the Practice Managers that oversee project managers, consultants, solution architects, developers, and team leads.
• Provide direction for practice methodologies, serve as an escalation point for issues, recognize the need for increased skillsets within the team, review Statements of Work (SOW) and negotiate credits, ensure that their practice meets our utilization targets, and maintain and grow financial goals.
• Additionally, assist in decision-making regarding the use of applications to optimize performance and efficiency.
• Develop and communicate the strategic direction and goals of the practice in alignment with organizational objectives.
• Manage Practice Managers, providing guidance, support, and mentorship to ensure optimal performance and development.
• Provide direction and leadership in the adoption and implementation of best practices and methodologies within the practice.
• Serve as an escalation point for complex issues or challenges, providing timely resolution and guidance to the team.
• Identify gaps in skills within the team and develop strategies for upskilling and training to meet evolving business needs.
• Develop, monitor, and manage the financial goals of the practice, including revenue targets, profitability, and cost management.
• Assist in decision-making regarding the selection and use of applications and tools to support practice operations, ensuring efficiency and effectiveness.

BC Practice Director

Solutions Engineer

• The BC Solution Architect is responsible for designing, implementing and ensuring solution integrity for implementation projects involving Business Central, coordinating consultant teams, and providing invaluable advice to customers regarding business system design and implementation.
• Solution Design & Architecture: Lead and assist with the development and design of end-to-end processes for BC solutions, ensuring alignment with business objectives and technical standards. Collaborate with stakeholders to gather and analyze business requirements, translating them into functional design documents and configuration specifications.
• Implementation & Deployment: Provide leadership and guidance to a team of functional consultants on the implementation of BC solutions, including configuration, customization, and integration with other enterprise systems. Ensure smooth deployment of solutions by coordinating with project teams, managing timelines, and addressing technical challenges.
• Technology Integrations: Oversee the integration of BC systems with other enterprise applications Ensure data integrity and consistency across integrated systems.
• Project Management: Collaborate with Project Managers to manage project timelines, resources, and budgets, ensuring successful delivery of solutions within scope. Provide technical leadership and guidance to project teams throughout the project lifecycle.
• Stakeholder Collaboration: Engage with business leaders, IT teams, and external vendors to ensure solutions meet business needs and technical requirements. Conduct workshops, training sessions, and presentations to communicate solution designs and implementation plans.

Microsoft Dynamics 365 Business Central Solution Architect

Artificial Intelligence

• Lead customer-facing AI and intelligent automation engagements, including discovery, scoping, solution design, and delivery of Copilot Studio agents, Power Automate flows, and AI Builder solutions for Microsoft Business Central customers, with F&SCM and CE adjacencies.
• Design and build in-product agents using Microsoft’s Copilot Studio agent toolkit, including connecting Microsoft Copilot and Claude to Business Central data and workflows.
• Build intelligent automation across business processes using Power Automate cloud and desktop flows, AI Builder for document and form intelligence, and Dataverse-backed solutions that reduce manual effort and accelerate delivery.
• Support Sales and Pre-Sales on AI-related customer requests, including demos, discovery workshops, scoping calls, and SOW input.
• Operationalize Western Computer’s AI go-to-market by helping to productize, package, and launch the AI and automation service offerings on our 2026 roadmap.
• Run Western Computer as Customer Zero by building internal agents and automations that improve our own delivery, support, and operations. The internal work becomes the reference architecture for the customer work.
• Champion AI and automation adoption across the BC, F&SCM, and CE practices through enablement, training, and reusable templates.
• Stay current on Microsoft’s Agentic AI roadmap (certifications, product releases, and partner motions) and translate that into what Western Computer should do next.

Senior AI Consultant

Marketing

• Support the Marketing team in driving pipeline through disciplined campaign execution, lead tracking, and performance reporting aligned to OKRs and revenue goals.
• Own end-to-end campaign execution including setup, scheduling, testing, and monitoring of multi-series email campaigns and automated nurture workflows in HubSpot.
• Manage the publishing and scheduling of blog articles and content across the company website and 3rd-party platforms, maintaining consistency in formatting, SEO best practices, and brand standards.
• Manage Western Computer’s social media presence across LinkedIn, YouTube, Facebook, and X including content scheduling, community monitoring, Social Toaster setup and management, and performance reporting.
• Build and maintain AI-powered Skills and Agents to automate repetitive marketing tasks; take ownership of ongoing management, iteration, and optimization of those tools over time.
• Assist with event and conference logistics including graphic ordering, branded swag coordination, and shipping support.
• Stay current on digital marketing trends, AI tools, and platform updates, bringing new ideas and efficiencies to the team.

Marketing Coordinator

Project Manager

• The BC Senior Project Manager will lead the successful delivery of Microsoft Dynamics 365 Business Central (BC) implementation and related projects.
• Ensure that the scope, resources and budget constraints are balanced.
• Create the project management plan and coordinate with the project Solution Architect.
• Monitor the project budget and hours allocations, making any adjustments as needed.
• Organize and facilitate project committee meetings and client meetings.
• Manage issues and escalations on projects, always demonstrating empathy and strong interpersonal skills.

Senior Project Manager

Accounting Manager

• Be the primary point of contact for accounting functions of assigned offices
• Perform accurate and timely close-out and accounting of properties
• Ensure document accuracy to internal close-out procedures
• Reconcile banking transactions to close out documents
• Process refunds for earnest monies
• Assist with payroll calculations and posting
• Utilize knowledge of real estate transactions and HUD statements to solve complex transaction issues
• Manage accounting entries for AP/AR transactions
• Maintain accurate records of funds received from investors, ensuring precision and accountability without constant supervision
• Apply analytical thinking to identify financial discrepancies or process bottlenecks, proactively evaluating data to develop and implement effective solutions
• Conduct administrative reporting
• Review expense reimbursements to ensure accurate account coding and compliance with company policies
• Special projects as needed

Accounting Specialist

Customer Support

• The BC Sr. Consultant plays a large role in assessing customer needs, configuring Dynamics 365 BC to meet those needs, training end-users, and providing ongoing support to ensure optimized performance
• Collaborate with Clients and work directly with clients’ teams to understand their unique business needs and pain points
• Gather requirements to craft solutions to pain points
• Configure ERP systems with respect to focus area
• Work with applicable parties to ensure customer tickets get addressed in a specified amount of time
• Provide dedicated client support for design issues and guide the remediation efforts
• Offer ongoing support to troubleshoot issues, answer questions, and optimize system performance
• Mentor other consultants and provide knowledge and guidance on best practices
• Continuously monitor updates and new features in BC and areas of focus
• Work with other consultants and departments to ensure seamless integration across all business functions

Senior Consultant – Customer Support

Supply Chain

• Collaborate with Clients: work directly with clients’ finance teams to understand needs
• System Configuration & Customization: configure ERP systems, customize workflows and reports
• End-to-End Implementation: lead implementation of WMS modules from start to finish
• Process Optimization: analyze existing operations and propose solutions
• Training & Support: provide training sessions and ongoing support
• Data Migration & Integrity: oversee migration of financial data
• Reporting & Analytics: design and build customized reports and analytics tools
• Project Management: work closely with project manager to ensure deadlines are met
• Stay on the Cutting Edge: monitor updates and new features in F&SCM
• Cross-functional Collaboration: work with other consultants and departments

Senior Consultant – Supply Chain

Consultant

• Collaborate with Clients
• Work directly with our clients’ finance teams to understand their unique business needs and pain points.
• Gather detailed requirements and craft tailored solutions that streamline their processes.
• Proactively ask questions that uncover pain points and demonstrate the value add of an ERP system.
• System Configuration & Customization
• Configure ERP systems, specifically WMS modules
• Customize workflows and reports to fit each client’s business model, ensuring smooth integration with their supply chain operations.
• End-to-End Implementation
• Lead the implementation of WMS modules from start to finish—this includes everything from initial scoping, system setup, testing, and go-live support
• Ensure the system is not just running, but exceeding expectations.
• Process Optimization
• Analyze existing operations and identify areas for improvement.
• Propose solutions and an implementation plan that enhances efficiency, reduces costs, and supports financial planning, forecasting, and reporting processes.
• Training & Support
• Provide training sessions for finance teams to ensure they are comfortable and confident using their new systems.
• Offer ongoing support to troubleshoot issues, answer questions, and optimize system performance as the business grows.
• Mentor other consultants and provide knowledge and guidance on best practices.
• Data Migration & Integrity
• Oversee the migration of financial data from legacy systems to new platforms.
• Ensure data accuracy and integrity throughout the process and beyond.
• Reporting & Analytics
• Design and build customized reports, dashboards, and analytics tools that provide clients with real-time insights into their business performance.
• Project Management
• Work closely with the project manager to ensure deadlines are being met, hours allocation for tasks are within your abilities, and client satisfaction remains high.
• Stay on the Cutting Edge
• Continuously monitor updates and new features in F&SCM and financial technologies.
• You'll be our go-to expert for the latest and greatest in ERP trends and advancements, always looking for ways to improve our offerings.
• Cross-functional Collaboration
• Work with other consultants and departments (e.g., supply chain and production teams) to ensure seamless integration across all business functions.

Senior Consultant, F&SCM

Operations

• Calling all Microsoft Dynamics 365 Business Central (formerly NAV) consultants! In this client facing consulting role, you’ll play a key part in helping customers modernize and optimize their operations through successful Business Central implementations.
• Partner directly with client stakeholders to understand operational processes, challenges, and business goals. Gather detailed requirements and translate them into tailored Business Central solutions.
• Proactively identify pain points and demonstrate how Dynamics 365 Business Central can add measurable value.
• Configure Business Central to align with operational requirements and best practices. Customize workflows, reports, and extensions to support unique client environments.
• Ensure seamless integrations across business functions and third-party solutions. Serve as a functional lead through the full BC implementation lifecycle: analysis, design, configuration, testing, go live, and post-go-live support.
• Analyze end-to-end operational processes, including manufacturing, inventory, warehousing, purchasing, and fulfillment. Recommend and implement improvements that increase efficiency, visibility, and performance using base Business Central functionality and add‑on tools.