Western Alliance Bank

Technical Writer

Western Alliance Bank

full-time

Posted on:

Location Type: Office

Location: Dallas • California • Texas • United States

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About the role

  • developing, writing and maintaining comprehensive procedures for our Retail and Correspondent lending divisions
  • translating complex information into clear, concise, and user-friendly documentation
  • developing, writing, and maintaining detailed procedures for mortgage lending operations, ensuring clarity and compliance with regulatory requirements
  • collaborating with cross-functional teams, including risk management, compliance, underwriting, and operations to gather information and ensure accuracy of procedures
  • identifying and analyzing potential risks within mortgage lending processes and incorporating risk mitigation strategies into procedures
  • conducting regular reviews and updates of existing procedures to reflect changes in regulations, industry standards, and company policy
  • ensuring all procedures are accessible user-friendly, and effectively communicated to relevant stakeholders
  • providing training and support to staff on the implementation and adherence to established procedures
  • staying informed about industry trends, regulatory changes, and best practices in mortgage lending and risk management

Requirements

  • 4+ years of related experience in Mortgage Lending, with a focus on procedure writing and risk management, or similar field
  • Bachelor's degree in related field required
  • Intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services
  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Intermediate knowledge of industry specific regulatory requirements (CFPB, FHA, HMDA) preferred
  • Intermediate knowledge of risk management practices
  • Advanced speaking and writing communication skills
  • Certified Mortgage Banker (CMB) or similar certification preferred
Benefits
  • competitive salaries
  • an ownership stake in the company
  • medical and dental insurance
  • time off
  • a great 401k matching program
  • tuition assistance program
  • an employee volunteer program
  • a wellness program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
procedure writingrisk managementmortgage lending operationsregulatory compliancerisk mitigation strategiesdocumentationtraining and support
Soft Skills
communication skillscollaborationanalytical skillsattention to detail
Certifications
Certified Mortgage Banker (CMB)