Westermo Network Technologies

Technical Account Manager

• In this role you are the primary point of contact for our customers regarding technical questions, support and complex network projects
• You combine technical expertise with direct customer contact and ensure that our solutions operate reliably in demanding environments
• As the main contact person you support our customers in Switzerland with technical issues related to applications, support and after-sales — both remotely and on-site
• You analyze customer requirements and develop tailored network and solution concepts based on your findings
• You independently manage projects — from consulting, planning and training to supporting customer commissioning
• In presales situations you apply your technical know-how, advise customers and assist in preparing proposals and solutions
• Preparing technical documentation, network designs and training materials is also part of your responsibilities
• You represent the company through presentations at trade fairs, events and conferences, communicating complex topics clearly and practically
• Working closely with sales, you further develop existing customer relationships and identify new application opportunities for our solutions
• You also monitor market and technology trends and actively feed your insights into customer projects and internal developments

Technical Account Manager, Network Technician

Sales Engineer

• Active prospecting
• Identifying and acquiring new clients
• Developing and expanding the existing customer base
• Building relationships and creating new business opportunities