WellSky

Clinical Quality Program Manager

WellSky

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Facilitate activities related to performance measurement and outcomes, ensure the organization meets CMS, NCQA, and other regulatory standards, stay updated on relevant regulatory changes, and support their integration into practices.
  • Comply with state, federal, and organizational standards by assisting in the development and enforcement of policies aligned with Utilization Management and Quality Improvement Program requirements.
  • Guide the implementation of internal audit protocols in compliance with CMS regulations and NCQA standards, and contribute to the consistency of clinical documentation and decision-making processes.
  • Analyze data to identify trends and areas for improvement, and execute defined projects aimed at enhancing care quality across various lines of business.
  • Generate and validate reports to monitor performance and compliance across health plan contracts, ensuring accuracy and alignment with requirements.
  • Prepare for regulatory, accreditation, and contractual audits, and contribute to the remediation and documentation of audit findings.
  • Perform other job duties as assigned

Requirements

  • Bachelor's Degree or equivalent work experience
  • At least 4-6 years of relevant experience in healthcare quality management and post-acute care utilization management
  • Preferred: Registered Nurse, Occupational Therapist, or Physical Therapist with a bachelor’s degree in a related field, or a combination of education and experience that includes pertinent clinical experience and an understanding of CMS standards and guidelines
  • Experience with CMS and/or NCQA audits
  • Ability to manage multiple competing priorities and tasks effectively
  • Strong written, oral, and interpersonal communication skills
  • Demonstrated ability to collaborate with external vendors and clients
  • Proficiency in manipulating and sorting data for analytics and reporting
  • Excellent analytical and data interpretation skills
  • Experience in case management in a healthcare setting
  • Applicants for U.S.-based positions must be legally authorized to work in the United States
  • Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates
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