Facilitate activities related to performance measurement and outcomes, ensure the organization meets CMS, NCQA, and other regulatory standards, stay updated on relevant regulatory changes, and support their integration into practices.
Comply with state, federal, and organizational standards by assisting in the development and enforcement of policies aligned with Utilization Management and Quality Improvement Program requirements.
Guide the implementation of internal audit protocols in compliance with CMS regulations and NCQA standards, and contribute to the consistency of clinical documentation and decision-making processes.
Analyze data to identify trends and areas for improvement, and execute defined projects aimed at enhancing care quality across various lines of business.
Generate and validate reports to monitor performance and compliance across health plan contracts, ensuring accuracy and alignment with requirements.
Prepare for regulatory, accreditation, and contractual audits, and contribute to the remediation and documentation of audit findings.
Perform other job duties as assigned
Requirements
Bachelor's Degree or equivalent work experience
At least 4-6 years of relevant experience in healthcare quality management and post-acute care utilization management
Preferred: Registered Nurse, Occupational Therapist, or Physical Therapist with a bachelor’s degree in a related field, or a combination of education and experience that includes pertinent clinical experience and an understanding of CMS standards and guidelines
Experience with CMS and/or NCQA audits
Ability to manage multiple competing priorities and tasks effectively
Strong written, oral, and interpersonal communication skills
Demonstrated ability to collaborate with external vendors and clients
Proficiency in manipulating and sorting data for analytics and reporting
Excellent analytical and data interpretation skills
Experience in case management in a healthcare setting
Applicants for U.S.-based positions must be legally authorized to work in the United States
Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates