Regional Account Manager
Ironwear
Senior Lead Product Manager, Card Loyalty Programs, Benefits, Partnerships
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • Arizona, North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Shape and support strategic roadmap development
- Contribute to the definition of the card benefits strategy, success metrics, and strategic partnership roadmap
- Analyze customer and market data to identify and prioritize benefit expansion opportunities
- Support rationalization of current benefits
- Develop recommendations for optimizing benefit pricing, servicing strategies, technical integration, and customer experience
- Engage with research teams for data-driven decision-making
- Socialize the card benefits vision
- Partner with cross-functional delivery teams
- Identify and escalate delivery impediments
- Maintain routines and communications for project updates
- Represent the product team in stakeholder meetings and strategic discussions
- Support strategic relationships and contract management
- Prepare materials and lead content development for internal engagements
- Collaborate with internal teams to support contract negotiations and RFP processes
- Track and summarize contract milestones
- Mentor junior team members and contribute to team culture
Requirements
- 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience
- 7+ years of experience in the credit card benefits ecosystem
- Experience in banking or financial services, prior employment experience with a credit card issuer is preferred
- Strong storytelling, synthesis, and presentation development skills
- Extensive experience in partnership development and contract negotiation processes
- Experience supporting strategic planning and execution efforts
- Business development mindset
- Structured decision-making capabilities
- Exceptional communication skills
- Proven ability to build and manage relationships across stakeholders
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementstrategic planningprocess managementchange deliveryagile product ownercredit card benefits ecosystempartnership developmentcontract negotiationdata analysiscustomer experience optimization
Soft skills
storytellingsynthesispresentation developmentstructured decision-makingexceptional communicationrelationship managementmentoringcollaborationteam culture contributionstakeholder engagement
