Service Product Manager – Managed Services
Hewlett Packard Enterprise
Lead Product Manager
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • Arizona, North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
Tableau
About the role
- Lead complex initiatives including establishing marketing programs for new products or enhancements
- Conduct market research and market results-oriented analysis for major products and services
- Review and analyze complex major product lines and services
- Implement change delivery solutions for the portfolio's technology process work of low to moderate complexity
- Make decisions in complex and multi-faceted situations of global market dynamics, trends, and regulatory impact
- Oversee risk management to meet deliverables and drive new initiatives
- Collaborate and consult with managers, stakeholders, scrum masters, project managers, and delivery team to resolve issues and achieve project goals
- Lead projects, teams, or serve as a mentor to less experienced staff
Requirements
- 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Product/delivery management exposure to loan origination or loan processing systems like nCino or similar
- Previous product management experience within banking or financial services
- Ability to manage complex technology programs required for regulatory business requirements
- Ability to communicate powerfully and succinctly to senior and executive leaders and simplify the complex; able to tell the story and gain support needed.
- Strong presentation skills – written and verbal, and the ability to adapt to multiple audiences.
- Experience with managing large and complex projects
- Strong critical thinking skills combined with strategic business focus and a passion for the customer experience and the team member experience.
- Experience with one or more Agile tools used for tracking user stories or backlogs, such as Confluence or Jira
- Knowledge and understanding of business requirements gathering and translation to technical requirements
- Microsoft Excel spreadsheets experience importing, exporting, and manipulating data
- Tableau experience
- Experience with Agile methodology of project delivery
- Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings) and Kanban
Benefits
- Hybrid work schedule
- Ability to travel up to 10% of the time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproduct developmentstrategic planningprocess managementchange deliveryregulatory business requirementsbusiness requirements gatheringAgile methodologyAgile ScrumKanban
Soft skills
communicationpresentation skillscritical thinkingstrategic business focuscustomer experienceteam member experiencecollaborationmentoringproblem-solvingdecision-making