Lead specialized teams to carry out a customer due diligence program for Financial Crimes Operations.
Develop and implement quality policies, procedures, and controls for relevant business or enterprise functions impacted by their outcomes.
Identify and design approaches for ongoing due diligence technology applications, risk policies, procedures, and controls for business or enterprise functions.
Monitor and address customer due diligence matters across FCO.
Oversee the Ongoing Due Diligence team and make decisions to address due diligence issues.
Coordinate with ongoing due diligence colleagues and other business leaders.
Manage allocation of personnel and financial resources for FCO Ongoing Customer Due Diligence.
Support talent development to align with business objectives and strategies.
Work with business partners to implement necessary updates.
Provide guidance through management to maintain due diligence standards and support corrective actions as needed.
Engage with peers to consult on program effectiveness, change readiness, and technology-related topics
Requirements
8+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management or leadership experience
Comprehensive knowledge of regulatory compliance requirements related to the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML)
Extensive experience in developing and implementing operational strategies and delivery models
Proven expertise in managing large teams, fostering high performance, and mentoring individuals into leadership roles
Managed budgets with both short- and long-term planning
Demonstrates strong relationship-building and negotiation skills with senior business partners on a global scale
Skilled at operating within matrix environments and effectively managing multiple, competing priorities
Exceptional communication, planning, and organizational abilities
Excellent verbal, written, and interpersonal communication capabilities
Advanced stakeholder management, networking, and relationship-building proficiency
Strong client orientation coupled with a thorough understanding of operational risk
Committed to quality improvement and enhancing operational performance
Experienced in driving change, leading transformation initiatives, and managing business operations projects from conception through implementation
Consistently demonstrates reliability, integrity, and trustworthiness in all professional activities
Assumes full ownership and accountability for deliverables, business outcomes, and risk management
In-depth knowledge of Customer Due Diligence operational methodologies
Experience participating in the Risk and Control Self-Assessment (RCSA) program
Ability to comprehend quality control workflow logic and collaborate with technology and business partners to test and implement system and program changes
Capable of performing effectively under pressure, meeting deadlines, exercising independent judgment, and applying critical thinking
Track record of building and managing high-performing teams, cultivating talent, and providing proactive leadership
Proficient in collaborating within a matrixed organization and building effective teams
Experienced in establishing constructive relationships and consistently delivering on commitments, with strong accountability
Mentors others in developing effective professional relationships
Adept at influencing and consulting strategically across large organizations and various leadership levels
Balances innovative problem-solving with a pragmatic approach to implementing solutions in fast-paced, deadline-driven settings
Effectively communicates in both written and verbal formats with senior executive-level stakeholders
Able to synthesize data from diverse sources to deliver timely results
Demonstrated ability to ensure high-quality output from both self and teams
Benefits
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
regulatory complianceBank Secrecy Act (BSA)Anti-Money Laundering (AML)operational strategiesCustomer Due Diligence methodologiesRisk and Control Self-Assessment (RCSA)quality control workflowchange managementbusiness operations project managementfinancial resource management