Senior Software Engineer
Ameriprise Financial Services, LLC
SQL
Senior Platform Software Engineer, Generative AI
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Columbus • Arizona, North Carolina, Ohio, Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
AnsibleCloudGoogle Cloud PlatformGrafanaPrometheusSplunkTerraform
About the role
- Support the operational stability of GenAI platforms used across the enterprise
- Triaging issues and participating in incident triage and resolution across platform services
- Maintain observability tooling to ensure visibility into system performance and reliability
- Collaborate with infrastructure teams (e.g., Google Cloud Platform support) to resolve platform level issues
- Conduct diagnostics and contribute to root cause analysis for platform incidents
- Support internal Gen-AI facing platforms, including Agent Space, ensuring operational stability and performance
- Contribute to automation, runbooks and service documentation to improve operational efficiency
- Partner with infrastructure and cloud teams to ensure continuity of service
Requirements
- 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of experience in platform operations, SRE, or infrastructure engineering
- 2+ years of experience with observability tools (e.g. Prometheus, Grafana, Splunk)
- 2+ years of experience in incident management and diagnostics in production environments
- 1+ year of experience supporting internal platforms or services used by engineering or ML teams
- 1+ year of experience collaborating across geographically distributed teams
- Desired: 2+ years of experience working with cloud infrastructure platforms, preferably Google Cloud Platform
- Desired: Experience with infrastructure-as-code tools (i.e., Terraform, Ansible)
- Desired: Experience with container platforms
- Desired: Experience supporting Generative AI environments
- Position is not eligible for Visa Sponsorship
- Relocation assistance is not available for this position
- Must adhere to Wells Fargo risk, compliance, and hiring policies (including prohibition on unauthorized third-party recordings and honest representation of experience)
Benefits
- Position offers a hybrid work schedule
- Accommodation for applicants with disabilities available upon request
- Wells Fargo is an equal opportunity employer
- Drug free workplace (Drug and Alcohol Policy)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Software Engineeringplatform operationsSREinfrastructure engineeringobservability toolsincident managementdiagnosticsinfrastructure-as-codecontainer platformsGenerative AI
Soft skills
collaborationproblem-solvingcommunicationoperational efficiency
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