
Branch Manager
Wells Fargo
full-time
Posted on:
Location Type: Office
Location: Fargo • North Dakota • United States
Visit company websiteExplore more
About the role
- coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
- this includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
- resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
- identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
- lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
- mentor and guide talent development of direct reports and assist in hiring talent
Requirements
- 4+ years of banking, financial services, or Branch Network experience
- 2+ years of leadership experience
- management experience including hiring, coaching, and developing direct reports
- ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
- ability to analyze performance, understand strengths and opportunities
- experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
- experience building and maintaining effective relationships with customers, internal partners and within the community
- ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
- knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
- ability to interact with integrity and professionalism with customers and employees
Benefits
- robust benefits
- competitive compensation
- programs designed to help you find work-life balance and well-being
- rewarded for investing in your community
- celebrated for being your authentic self
- empowered to grow
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
banking experiencefinancial services experiencerisk managementloss preventioncompliance controlsperformance analysiscustomer engagementdigital bankingcoachingtalent development
Soft Skills
leadershipteam buildingadaptabilitycollaborationaccountabilityrelationship managementintegrityprofessionalismmentoringcommunication