Community Mortgage Bank Sales Consultant – SAFE
Wells Fargo
full-time
Posted on:
Location Type: Office
Location: North Hollywood • California • United States
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About the role
- Sit within assigned bank branches and originate mortgage loans
- Collaborate with branch leadership, participate in branch huddles, mentor and coach employees to increase knowledge of mortgage products and processes
- Exercise some independent judgment when conducting outbound calls to existing and prospective customers regarding mortgage loan products and complete associated tracking activities
- Interact with customers to understand their needs and provide high quality customer service
- Process low to moderately complex loan applications for mortgage transactions and review rates and terms within guidelines
- Maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
- Continuously pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements
- Adhere to policies, underwriting requirements, compliance requirements, and loan procedures; collaborate with fulfillment partners to meet the needs of clients throughout the origination process
- Stay informed of mortgage industry trends and developments in the assigned market; develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
Requirements
- 2+ years of sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mortgage loan originationloan application processingcustomer communicationunderwriting requirementscompliance requirementssales experiencetracking activitiesmortgage products knowledgeclient satisfactionrates and terms review
Soft Skills
collaborationmentoringcoachingcustomer serviceindependent judgmentproactive communicationvisibility developmentknowledge sharingproblem-solvingadaptability
Certifications
SAFE registration