Wells Fargo

Lead Specialty Software Engineer

Wells Fargo

full-time

Posted on:

Location Type: Office

Location: West Des Moines • Iowa • Ohio • United States

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Salary

💰 $159,000 - $254,000 per year

Job Level

Senior

About the role

  • Lead advanced process analysis using Celonis (process mining) and Skan.ai (task intelligence and discovery) to identify inefficiencies, control gaps, workflow friction, and technology bottlenecks across end-to-end processes.
  • Integrate insights from Celonis and Skan.ai to inform automation strategy, continuous improvement, and operational optimization efforts.
  • Monitor and mature automated workflows by reviewing performance metrics, identifying enhancement opportunities, and ensuring long‑term scalability and resilience.
  • Lead complex initiatives across Pega Knowledge, automation frameworks, and process intelligence platforms.
  • Design and implement automation solutions across Pega, APIs, event‑driven systems, and low‑code orchestration tools.
  • Develop, orchestrate, and optimize cross‑platform workflows between AI and automation tools (e.g., Skan.ai, EDIP, Pega Knowledge Buddy, Pega Knowledge Coach) to ensure seamless data flow and interoperability.
  • Resolve escalated issues related to Pega, Celonis, Skan.ai, integrations, and automation workflows.
  • Translate complex business needs into actionable technology requirements and refine the backlog with product owners.
  • Collaborate with architects and principal engineers to design AI‑enabled workflows, automation patterns, and integration architectures.
  • Support UAT planning and execution, validate end‑to‑end functionality, and ensure smooth deployment and hypercare stabilization.
  • Design, develop, test, and implement applications, system components, utilities, and analytics solutions.
  • Serve as SME for Pega Knowledge—including taxonomy, content architecture, workflow optimization, and governance.
  • Coach product teams, analysts, and junior engineers on Pega design patterns and platform capabilities.
  • Mentor less‑experienced engineers and collaborate with leaders to uplift engineering maturity.

Requirements

  • 5+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Hands-on experience with Pega platforms.
  • Pega certifications (CSA, CSSA, BA).
  • Experience with Celonis and/or Skan.ai or similar task/process mining tools.
  • Experience with reusable automation components and enterprise integrations.
  • Analytical skills and familiarity with operational excellence.
  • Understanding of task mining & masking configurations.
  • Strong Process Design and Object Driven process modeling, including BPMN 2.0 knowledge
  • Proficiency in process analytics, workflow analysis, and productivity studies.
  • Ability to read and interpret system logs, user-activity capture, or desktop-analytics outputs.
  • Familiarity with LLM-driven insights and continuous observation frameworks.
Benefits
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PegaCelonisSkan.aiAPIslow-code orchestrationprocess miningtask intelligenceBPMN 2.0process analyticsworkflow analysis
Soft Skills
analytical skillscollaborationmentoringcoachingcommunicationproblem-solvingleadershiporganizational skillscontinuous improvementoperational optimization
Certifications
Pega CSAPega CSSAPega BA