Wells Fargo

Senior Digital Payment Product Manager

Wells Fargo

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • California • North Carolina • United States

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Salary

💰 $159,000 - $305,000 per year

Job Level

Senior

About the role

  • Lead the digital payments portfolio: Manage the end-to-end execution of the portfolio to deliver enhancements to existing products and launch new capabilities aligned to consumer and business needs.
  • Build and lead teams: Manage and develop high-performing, cross-functional teams spanning product, engineering, design, strategy, analytics, risk, compliance, and finance, aligning resources to business priorities within an agile environment
  • Leverage data and AI: Utilize analytics platforms and AI-powered tools (e.g., customer insights, journey analytics, experimentation, and delivery acceleration tools) to inform prioritization, optimize customer experiences, and improve product outcomes
  • Measure and optimize performance: Establish and manage KPIs and OKRs, making data-driven adjustments to achieve customer, operational, and business outcomes.
  • Navigate the payments ecosystem: Maintain strong understanding of the evolving payments landscape, emerging trends, and fintech partnerships across B2C, C2B, and B2B use cases.

Requirements

  • 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management or leadership experience
  • Experience delivering large-scale consumer digital payments initiatives, including new product launches.
  • Track record creating and leading high-performing digital product management teams
  • Ability to deliver in a large complex organization
  • Command of payments system architectural patterns, data movement, and system interactions
  • Evidenced innovation in consumer payments space, driving new products and features to consumer customers in digital spaces
  • Experience leveraging analytics and AI-powered tools to improve product discovery, delivery velocity, and customer experience
  • Experience directing overall customer experience working with customer research and customer experience teams
  • Previous banking or financial services experience leading digital product management teams.
Benefits
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital product managementpayments system architectural patternsdata movementsystem interactionsKPI managementOKR managementcustomer insightsjourney analyticsproduct discoverydelivery velocity
Soft Skills
leadershipteam managementcross-functional collaborationdata-driven decision makinginnovationstrategic thinkingcommunicationadaptabilityproblem-solvingperformance optimization