Senior Consultant – Credit Card Platform Services, Vendor Integration
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: West Des Moines • Arizona • Iowa • United States
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Job Level
About the role
- Lead strategic and operational initiatives that advance our credit card servicing technology and platform capabilities
- Drive process optimization and delivery excellence across multiple business groups, ensuring quality, scalability, and cost‑effective solutions
- Manage the end‑to‑end lifecycle of platform enhancements involving Fiserv and other FinTech vendors
- Research, assess, and propose solutions to moderately complex business and operational challenges using analytics and industry best practices
- Build strong partnerships across product, operations, technology, risk, and vendor teams to align strategy and delivery
- Write clear, comprehensive Business Requirements Documents (BRDs) to support enhancements, migrations, and new product initiatives
- Coordinate testing efforts across business and technology partners to ensure successful delivery
- Provide leadership, guidance, and consultative support to cross‑functional teams to improve efficiency, mitigate risk, and elevate the customer experience
- Support credit card account movement, product launches, and core processing updates
- Partner with leaders to develop project plans, establish timelines, manage execution, and communicate progress
Requirements
- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Experience with Fiserv or other FinTech/payment companies
- Credit card servicing or merchant services experience strongly preferred
- Proven ability to lead cross‑functional initiatives and deliver well‑managed solutions
- Experience solving business problems, driving change, and improving processes
- Strong understanding of strategic planning, operational execution, and business analysis
- Excellent communication skills across all organizational levels
- Ability to identify trends, analyze data, isolate root causes, and drive timely resolutions
- Comfortable navigating shifting priorities and managing multiple workstreams
Benefits
- Competitive salary
- Robust benefits package
- Programs to support work-life balance and well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisprocess optimizationproject managementdata analysisstrategic planningoperational executionsolution deliveryrisk managementcredit card servicingmerchant services
Soft Skills
leadershipcommunicationcollaborationproblem-solvingadaptabilityguidanceconsultative supportefficiency improvementrelationship buildingcross-functional teamwork