Wells Fargo

Branch Support Manager

Wells Fargo

full-time

Posted on:

Location Type: Office

Location: Grand Rapids • Missouri • United States

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About the role

  • Lead or participate in support functions for multiple business groups.
  • Lead in the execution of various supervisory approvals for the Brokerage Support team.
  • Act as the primary point of escalation for operational controls, technology, and service inquiries.
  • Lead or participate in research and resolving moderately complex business, operational, and strategic initiatives.
  • Provide leadership in management of relationships and participate in planning and execution of programs.
  • Identify and provide consultation on opportunities for process improvement and risk control development.
  • Lead and support the onboarding, training, recognition, engagement, and development of Client Associates.

Requirements

  • 4+ years of Financial Services Industry experience.
  • Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations.
  • 1+ years of leadership experience (desired).
  • Knowledge of branch exams and regulatory requirements.
  • Strong client service skills.
  • Strong attention to detail and accuracy skills.
  • Effective organizational, multi-tasking, and prioritizing skills.
  • Strong verbal, written, and interpersonal communication skills.
  • MS Office (Teams, Outlook, Word, Excel, PowerPoint) experience.
Benefits
  • Wells Fargo is an equal opportunity employer.
  • Support on building strong customer relationships.
  • Focus on risk mitigating and compliance-driven culture.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Financial Industry Regulatory Authority (FINRA) Series 7Financial Industry Regulatory Authority (FINRA) Series 63Financial Industry Regulatory Authority (FINRA) Series 66process improvementrisk control development
Soft Skills
leadershipclient serviceattention to detailorganizational skillsmulti-taskingprioritizingverbal communicationwritten communicationinterpersonal communication