Customer Lifecycle Marketing Manager
Association of Closet & Storage Professionals (ACSP)
Salary
💰 $119,000 - $224,000 per year
Job Level
Senior
Tech Stack
AndroidSMTP
About the role
- Wells Fargo is seeking a Lead Email Engineer to join our Infrastructure Engineering team, supporting the design, implementation, and maintenance of enterprise messaging solutions. This role is critical in ensuring the reliability, scalability, and security of our Exchange environment, including hybrid configurations with Microsoft 365.
- Lead complex initiatives to develop infrastructure to provide solutions for business applications
- Participate in various projects intended to continually improve or upgrade the services we support, like Exchange, SMTP Email and others communication related products
- Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
- Design, build, deploy and maintain services we provide through collaborative efforts with the team and third party vendors
- Design, script, test, debug and document using Agile practices
- Make decisions in technical designs, implementation plans and identify project risks requirements
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with customer and vendor
- Design, deploy, and maintain Microsoft Exchange Server environments (on-premises and/or hybrid with Exchange Online).
- Manage mail flow, transport rules, connectors, and anti-spam/anti-malware configurations.
- Monitor system performance and proactively address issues to ensure optimal uptime.
- Perform Exchange migrations (e.g., Exchange to Exchange Online, tenant-to-tenant).
- Maintain and troubleshoot Outlook client connectivity and mobile device integration.
- Implement and manage email archiving, retention policies, and eDiscovery.
Requirements
- 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years of direct experience with Microsoft Exchange and engineering a Microsoft Exchange environment
- 5+ years of experience with Active Directory and EntraID
- 5+ years of PowerShell knowledge.
