Multi-Site Manager
WellNow Urgent Care
full-time
Posted on:
Location Type: Office
Location: Portage • Missouri • United States
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Salary
💰 $60,000 per year
About the role
- Responsible for leading two sites, managing overall operations of Urgent Care facilities.
- Ensure WellNow mission, vision, culture, and strategy for patient care.
- Daily operations including patient satisfaction, revenue, profitability, site organization, inventory, employee engagement, team member selection, performance, and development.
- Provide expertise to ensure all patients receive high quality, efficient care.
- Monitors Practice Metrics including patient satisfaction, patient visits and expenditures; identifies opportunities for improvement.
- Ensures patients, visitors, medical staff, colleagues and others are treated with compassion and respect.
- Places an emphasis on patient safety, quality, convenience and customer service.
- Supervises the orientation, training and cross training of clinic staff.
- Creates a work schedule for all clinical positions.
- Handles patient and visitor issues and complaints utilizing the grievance policy and procedure.
Requirements
- 3+ years of experience in healthcare environment and clinical experience preferred.
- May be required to work alternate shifts and may be required to float to other clinic locations.
- Will participate in weekend rotation within region as assigned by RDO.
- Ability to work both independently and in a team environment.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of people.
- Skill in organizing and establishing priorities.
- Must be detail-oriented and well organized.
- Microsoft Office experience.
- Must have reliable transportation.
- Ability to work flexible schedule including evenings and weekends.
- Travel required – approximately 50%.
Benefits
- Competitive salary
- Parental leave
- Continuing education opportunities
- Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
- 401(k) plan with a company match for your future financial security
- Free urgent care visits for you and your immediate family members
- Scrubs provided to ensure a professional and comfortable work environment
- Opportunities for promotional growth as we continue to expand our presence
- Monthly bonus based on your performance and productivity
- Annual License renewal reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient careoperations managementperformance managementpatient satisfaction metricsrevenue managementinventory managementclinical experiencegrievance policyschedulingtraining and development
Soft Skills
interpersonal skillscommunication skillsteamworkorganizational skillsdetail-orientedproblem-solvingleadershipcompassioncustomer serviceflexibility