Multi-Site Manager
WellNow Urgent Care
full-time
Posted on:
Location Type: Office
Location: Portage • Missouri • United States
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Salary
💰 $60,000 per year
About the role
- Responsible for leading two sites, managing overall operations of Urgent Care facilities.
- Ensure WellNow mission, vision, culture, and strategy for patient care.
- Daily operations including patient satisfaction, revenue, profitability, site organization, inventory, employee engagement, team member selection, performance, and development.
- Provide expertise to ensure all patients receive high quality, efficient care.
- Monitors Practice Metrics including patient satisfaction, patient visits and expenditures; identifies opportunities for improvement.
- Ensures patients, visitors, medical staff, colleagues and others are treated with compassion and respect.
- Places an emphasis on patient safety, quality, convenience and customer service.
- Supervises the orientation, training and cross training of clinic staff.
- Creates a work schedule for all clinical positions.
- Handles patient and visitor issues and complaints utilizing the grievance policy and procedure.
Requirements
- 3+ years of experience in healthcare environment and clinical experience preferred.
- May be required to work alternate shifts and may be required to float to other clinic locations.
- Will participate in weekend rotation within region as assigned by RDO.
- Ability to work both independently and in a team environment.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of people.
- Skill in organizing and establishing priorities.
- Must be detail-oriented and well organized.
- Microsoft Office experience.
- Must have reliable transportation.
- Ability to work flexible schedule including evenings and weekends.
- Travel required – approximately 50%.
Benefits
- Competitive salary
- Parental leave
- Continuing education opportunities
- Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
- 401(k) plan with a company match for your future financial security
- Free urgent care visits for you and your immediate family members
- Scrubs provided to ensure a professional and comfortable work environment
- Opportunities for promotional growth as we continue to expand our presence
- Monthly bonus based on your performance and productivity
- Annual License renewal reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient careoperations managementperformance managementpatient satisfaction metricsrevenue managementinventory managementclinical experiencegrievance policyschedulingtraining and development
Soft skills
interpersonal skillscommunication skillsteamworkorganizational skillsdetail-orientedproblem-solvingleadershipcompassioncustomer serviceflexibility