WellNow Urgent Care

Manager

• Responsible for leading two sites, managing the overall operations of Urgent Care facilities
• Ensuring the WellNow mission, vision, culture, and strategy for taking care of patients
• Managing daily operations including patient satisfaction, revenue, profitability, site organization and inventory, employee engagement
• Supervises the orientation, training and cross training of clinic staff
• Creates a work schedule for all clinical positions in partnership with clinical lead and provider
• Addresses individual or team performance deficiencies
• Handles patient and visitor issues and complaints
• Supports pilot initiatives such as new systems, new processes
• Oversees all clinic staff and activities to ensure correct and timely delivery of all services

Multi-Site Manager