Patient Care Technician, PCT

WellNow Urgent Care

Patient Care Technician maintaining vital patient care services at WellNow Urgent Care. Engaging in administrative and clinical duties to improve patient experience.

Posted 7/22/2026full-timeChicago • Illinois • 🇺🇸 United StatesJunior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care tasks including vital sign measurement, phlebotomy, and point of care testing while maintaining HIPAA compliance. Skilled in documentation, patient history recording, and effective communication to enhance provider efficiency and patient flow.

Highest-signal resume keywords

Patient Care Technician ExperiencePhlebotomy CertificationElectronic Medical Records (EMR) ProficiencyCPR CertificationPoint of Care Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Sign MeasurementPhlebotomyPoint of Care TestingPatient History DocumentationLaboratory Sample CollectionMedical Equipment MaintenanceComputer SkillsPatient RegistrationDetail OrientationStandardized Work Practices

Soft Skills

Strong Communication SkillsExcellent Listening SkillsCustomer Service OrientationTeam CollaborationRelationship Building

Certifications & Qualifications

CPR CertificationPhlebotomy Certification

Industry Keywords

HIPAA ComplianceUrgent CareOccupational MedicinePatient CareLaboratory Procedures

About the role

Key responsibilities & impact

Responsible for taking patient history and obtain vital signs
Perform necessary phlebotomy for collection of laboratory samples, if certified
Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
Schedule and coordinate necessary records for ancillary care for patients
Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation, EKG)
Maintain confidentiality with all patient information (HIPAA)
Ensure equipment is in working order
Log laboratory procedures when completed, processes related paperwork using computer equipment as directed
Maintain examination rooms and stocks necessary medical supplies
Perform duties to ensure good patient flow
Accompany the provider to the bedside
Perform tasks to improve provider efficiency during the course of a shift
Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
Document patient medical history, physical examination findings, and procedures as performed by the provider

Requirements

What you’ll need

6+ months of experience as a Patient Care Technician or similar role; OR equivalent education/certification in a related healthcare specialty
Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy
Ability to identify equipment problems and correcting or notifying team leader
Ability to establish and maintain effective relationships with staff, patients, and families
Computer knowledge and skills, must be able to register patients on the computer in a timely manner; including use of Electronic Medical Records (EMR)
Ability to complete and maintain CPR certification
Excellent listening and note-taking skills
Ability to apply written instructions and standardize work practices
Strong communication skills, including grammatical, spelling and verbal
Detail-oriented with proven ability to work effectively under conditions requiring accuracy
Capable of working well on a team
Friendly and customer service oriented
Ability to manage high call and patient volume

Benefits

Comp & perks

Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
401(k) plan with a company match for your future financial security
Free urgent care visits for you and your eligible dependents
Scrubs provided to ensure a professional and comfortable work environment
Opportunities for promotional growth as we continue to expand our presence
Monthly bonus based on your performance and productivity