Patient Care Technician

WellNow Urgent Care

Patient Care Technician supporting urgent care operations at WellNow Urgent Care, assisting with patient care and administrative duties in a fast-paced environment.

Posted 7/24/2026full-timeChicago • Illinois • 🇺🇸 United StatesJunior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care, including taking patient history, performing phlebotomy, and conducting point of care testing. Skilled in maintaining accurate documentation and ensuring compliance with healthcare regulations, particularly in Urgent Care and Occupational Medicine settings.

Highest-signal resume keywords

Patient Care Technician ExperiencePhlebotomy CertificationElectronic Medical Records (EMR) ProficiencyCPR CertificationUrgent Care Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyPoint Of Care TestingPatient History DocumentationVital Signs MeasurementLaboratory Sample CollectionOccupational Medicine TestingComputer SkillsMedical Supply ManagementPatient RegistrationMedical Record Keeping

Soft Skills

Strong Communication SkillsDetail-OrientedCustomer Service OrientationTeam CollaborationEffective Relationship Building

Tools & Technologies

Electronic Medical Records (EMR)Laboratory EquipmentMedical Supplies

Certifications & Qualifications

CPR CertificationPhlebotomy Certification

Industry Keywords

Urgent CareOccupational MedicineHIPAA CompliancePatient Flow ManagementClinical Documentation

About the role

Key responsibilities & impact

Responsible for taking patient history and obtain vital signs
Perform necessary phlebotomy for collection of laboratory samples, if certified
Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
Schedule and coordinate necessary records for ancillary care for patients
Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation, EKG)
Maintain confidentiality with all patient information (HIPAA)
Ensures equipment is in working order
Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
Maintains examination rooms and stocks necessary medical supplies
Performs duties to ensure good patient flow
Accompanies the provider to the bedside
Performs tasks to improve provider efficiency during the course of a shift
Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
Document patient medical history, physical examination findings, and procedures as performed by the provider
Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training
Explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing
Greets patients and completes registration process in a timely manner
Answers and appropriately triages phone calls
Collects patient responsibility for visits
Printing, scanning, and faxing reports
Cleaning of the clinic before, during, and after shift
Ensures accurate completion and timely scanning of all required Occupational Medicine documentation into the EMR system, maintaining compliance with company protocols and regulatory standards
Completes various Occupational Medicine testing: Urine Drug Screens, Breath Alcohol Testing, Hair Collection Drug Screens, DOT & Non-DOT Physicals, Vision and Audio Testing, Pulmonary Function Testing, Audiograms

Requirements

What you’ll need

6+ months of experience as a Patient Care Technician or similar role; OR equivalent education/certification in a related healthcare specialty
Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy
Ability to identify equipment problems and correcting or notifying team leader
Ability to establish and maintain effective relationships with staff, patients, and families
Computer knowledge and skills, must be able to register patients on the computer in a timely manner; including use of Electronic Medical Records (EMR)
Ability to complete and maintain CPR certification
Excellent listening and note-taking skills
Ability to apply written instructions and standardize work practices
Strong communication skills, including grammatical, spelling and verbal
Detail-oriented with proven ability to work effectively under conditions requiring accuracy
Capable of working well on a team
Friendly and customer service oriented
Ability to manage high call and patient volume

Benefits

Comp & perks

Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
401(k) plan with a company match for your future financial security
Free urgent care visits for you and your eligible dependents
Scrubs provided to ensure a professional and comfortable work environment
Opportunities for promotional growth as we continue to expand our presence
Monthly bonus based on your performance and productivity