WellnessLiving

Sales

• Lead structured 1:1 coaching sessions using Gong insights and call analytics.
• Review and score calls based on talk ratio, CTA usage, discovery quality, objection handling, and other key sales metrics.
• Document coaching outcomes and track rep progress over time.
• Design and deliver engaging training programs (both live and virtual) for reps at all experience levels.
• Build instructional materials such as talk tracks, role-play scenarios, call guides, case studies, videos, and job aids.
• Support onboarding by equipping new hires with the skills, tools, and knowledge to succeed from day one.
• Foster a culture of collaboration through peer coaching, top-call reviews, and best-practice sharing.
• Partner with sales leaders to run recurring enablement sessions during team functions and meetings.
• Assess program comprehension through quizzes, participation tracking, and follow-up coaching.
• Gather feedback through post-training surveys to improve relevance, delivery, and engagement.
• Regularly audit and update enablement content to reflect current priorities and best practices.
• Coordinate the rollout of new sales training and coaching initiatives.
• Support performance evaluations to identify skill gaps and opportunities for growth.

Sales Enablement Trainer

Solutions Engineer

• Lead clients through a seamless implementation and onboarding journey, ensuring timelines are met and expectations are exceeded.
• Deliver personalized online product training as part of the implementation process, tailored to the client’s business needs, empowering them to confidently use WellnessLiving in their day-to-day operations.
• Build strong relationships with customers by providing proactive communication and clear progress updates.
• Collaborate with cross-functional teams to resolve implementation and onboarding challenges and continuously improve the client experience.
• Manage support tickets and issues with urgency, always maintaining a solutions-first mindset.
• Coordinate efforts to transition customers smoothly from previous systems or to new implementations.
• Uphold a high level of professionalism and embody the core values of WellnessLiving, ensuring a positive and impactful experience for all customers.

Software Implementation Specialist

Revenue Operations

• Act as the operational bridge between Marketing, Sales, and Customer Success to ensure shared definitions, consistent reporting, and aligned revenue goals.
• Translate complex performance data into clear, actionable insights for executives and frontline leaders.
• Analyze Customer Acquisition Cost (CAC) and Return on Ad Spend (ROAS) across all marketing channels (e.g., Google, Facebook, partner referrals), providing clear recommendations on where to increase or reduce spend based on downstream revenue impact.
• Identify funnel drop-off points across the buyer journey, including SDR qualification, SDR-to-AE handoffs, demo conversions, and deal closing stages.
• Build and maintain win/loss analysis frameworks to systematize feedback on why deals are won or lost, enabling Sales, Marketing, and Product teams to refine strategy.
• Partner with Sales Leadership to define and enforce clear entry and exit criteria for each pipeline stage to improve forecast accuracy and pipeline hygiene.
• Optimize lead scoring and routing logic to ensure high-intent leads reach SDRs quickly while lower-quality leads are nurtured efficiently.
• Own the integrity of the revenue tech stack, ensuring clean data, seamless integrations, and a single source of truth across CRM and marketing automation platforms (e.g., Salesforce, HubSpot).
• Build and maintain revenue forecasts that incorporate lead volume, conversion rates, sales cycle length, and historical performance trends.
• Collaborate with leadership to set realistic quotas, targets, and capacity plans rooted in actual funnel data rather than assumptions.
• Architect the "intelligence layer" between raw scraped data and BDR outreach by building automated workflows to maintain list hygiene, segment businesses by niche, and leverage AI to generate high-relevancy personalization at scale, ensuring every outbound touchpoint is tailored to the specific studio rather than a generic template.

Revenue Operations Manager

Account Executive

• Develop, present, and execute quarterly business plans that consistently meet or exceed revenue targets.
• Build and expand a high-quality enterprise pipeline through strategic outbound prospecting and targeted account-based campaigns.
• Maintain deep expertise in WellnessLiving’s products and solutions, with a strong understanding of competitive offerings and market dynamics.
• Act as a trusted advisor to enterprise customers by identifying opportunities to extend value and recommending tailored, outcome-driven solutions.
• Partner cross-functionally with Enterprise Solutions Specialists, Channel Partnerships, and Marketing to drive demand and accelerate deal velocity.
• Own the full sales cycle for named enterprise accounts and territories, driving solution-based sales through both direct and partner channels.
• Consistently overachieve sales targets by executing disciplined sales strategies and managing complex, multi-stakeholder opportunities.

Enterprise Account Executive

Full-stack Engineer

• Full-Stack Application Development
• Design, develop, and maintain production-grade full-stack applications using React, Node.js, and Java/Spring Boot
• Build modular, reusable frontend components aligned with design systems, accessibility standards, and responsive UX best practices
• Develop secure, scalable RESTful and event-driven APIs, ensuring performance, reliability, and backward compatibility
• Implement microservices aligned to business domains and bounded contexts
• Contribute to domain-driven design (DDD) discussions and translate domain models into working services
• Design and implement event-driven workflows using messaging or streaming platforms (e.g., Kafka, Kinesis, SNS/SQS)
• Apply patterns such as idempotency, event versioning, and eventual consistency
• Implement and integrate modern authentication and authorization solutions using OAuth2, OpenID Connect (OIDC), and JWT
• Work hands-on with identity platforms such as Auth0 and/or FusionAuth
• Design role-based and permission-based access controls suitable for multi-tenant SaaS environments
• Build and deploy services using Docker, Kubernetes, and AWS
• Own services throughout their lifecycle: CI/CD, deployment, monitoring, and production support
• Use infrastructure-as-code and automated pipelines (e.g., GitHub Actions, Terraform/CloudFormation)
• Implement logging, monitoring, and alerting using tools such as Datadog, ELK, or Splunk
• Write clean, testable, and maintainable code with appropriate unit, integration, and contract testing
• Participate in code reviews, architecture reviews, and technical decision-making
• Collaborate cross-functionally with Product, UX, QA, and Platform teams in an Agile environment
• Mentor junior engineers and help raise overall engineering standards
• Leverage AI-assisted development tools (e.g., Copilot, ChatGPT, internal AI tools) to improve productivity, code quality, and learning

Sales Enablement Trainer

Software Implementation Specialist

Revenue Operations Manager

Enterprise Account Executive

Senior Full Stack Application Developer