Welldoc

Product Designer

• Define and drive the design vision for digital health products, ensuring alignment with the company’s mission to improve patient care, provider workflows, and health outcomes
• Develop a cohesive design strategy that prioritizes user trust, accessibility (e.g., WCAG 2.1 compliance), and compliance with healthcare regulations (e.g., HIPAA, GDPR)
• Advocate for patient-centered and inclusive design principles, addressing diverse user needs (e.g., patients, caregivers, clinicians) and health literacy levels
• Lead and mentor a multidisciplinary design team, including UX/UI designers, researchers, and interaction designers, fostering a culture of empathy, innovation, and collaboration
• Oversee the design process for digital health apps, from user research and persona development to wireframing, prototyping, and high-fidelity UI design
• Create and maintain scalable design systems and style guides tailored to healthcare applications, ensuring consistency across mobile (iOS SwiftUI, Android Material Design), web, and wearable interfaces
• Conduct user research with patients, clinicians, and caregivers to understand unique needs, pain points, and health literacy challenges
• Partner with product managers, engineers, clinical advisors, and compliance teams to align design with technical feasibility, regulatory requirements, and business goals
• Stay ahead of digital health trends, such as AI-driven diagnostics, remote patient monitoring, wearables, or voice-based health interfaces
• Manage design budgets, project timelines, and resources to deliver high-quality designs on schedule

Director, Product Design

Sales

• design and execute enterprise sales evolution
• lead next chapter of expansion by transforming complex sales cycles into a predictable, repeatable, and high-performing revenue stream
• build structure, rigor, and accountability into the sales motion while personally leading large strategic accounts
• deliver annual new ARR targets with disciplined forecasting
• build and sustain a robust sales funnel, maintaining a 3x–4x pipeline coverage model
• identify and remove friction in the sales process to increase win rates
• champion a 'Growth-at-Optimal-Cost' mindset
• establish quarterly board-ready revenue reporting and strategic insights
• own strategy and execution across national & regional health plans, large PBMs, ACO’s and Health Systems, state entities, Fortune 1000 self-funded employers, consultant-driven employer channels
• build scalable sales engine: recruit and develop Regional VPs and Enterprise Directors
• deploy a structured sales methodology tailored to the 9–24 month healthcare sales cycle
• lead top 10 strategic enterprise deals
• architect and negotiate complex value-based contract models

Head of Sales

Product Analyst

• Serve as a resource for product, engineering, and testing teams to ensure clinical features meet the end user’s needs
• Provide clinical context for feature development to the engineering team to ensure clinical requirements and intent are understood for Welldoc and white-labeled products
• Participate in requirements walk-throughs and daily scrum meetings to assist with questions from BAs and engineering related to clinical requirements
• Perform initial round of verification testing for clinical accuracy for both product features and AI models
• Support AI interns by explaining concepts and answering questions about a feature’s clinical intent
• Perform post-production testing after releases to simulate realistic use of the product on a daily basis
• Compare observed behavior to expected behavior based on requirements and open JIRA tickets for any observed bugs
• Review proposed defects before defect triage for any clinical concerns
• Participate in comp intel research

Senior Clinical Product Analyst

Copywriter

• Conduct background research and gather information from key stakeholders across teams
• Create content that spans multiple channels including digital, print, and long form content
• Support corporate communications as applicable
• Formatting, editing content, and proofreading
• Ensuring the consistency of content and brand tone of voice for different audiences
• Partner with the creatives to make the idea, copy, and design a cohesive story
• Research competitors and the industry to provide insight into trends and creative foresight
• Ensure all copy meets industry standards, core claims and compliance requirements.

Chief Marketing Officer

• Serve as the technical owner and primary liaison for our SF Engineering team.
• Translate business goals into scalable automation strategies.
• Own the Salesforce Marketing Cloud Engagement (Core MC) platform configuration.
• Design, document, and oversee the implementation of complex, multi-channel customer journeys.
• Define the strategy for Data Extensions, write efficient SQL segmentation logic.
• Establish and enforce rigorous standards for technical quality assurance.
• Act as the sole internal owner of the corporate website (Webflow).
• Own website analytics and drive Conversion Rate Optimization (CRO).

Senior Manager – Marketing Automation

Customer Success Manager

• Serve as a trusted advisor for the clients & strategic partner accounts.
• Develop a solid understanding of company products and service capabilities.
• Support strategies related to activation, engagement and desired outcome metrics and mitigate any risks to ensure the program objectives are met.
• Work with Marketing & Engagement Manager to ensure timely delivery of customized engagement materials to the clients and retrieving client approvals.
• Support Quarterly Business Reviews and follow up on any action items.
• Guide client on Welldoc’s recommended best practices, to ensure their program success.
• Create/Update the Account Dashboard to track program updates across workstreams
• Generate & follow up on client invoices when due.
• Identifies service issue trends and collaborates with cross-functional teams to develop a plan of action for improvement.
• Work with Implementation team and Customer Care to seamlessly handle account transition.
• Maintain appropriate project documentation for each account including meeting minutes.
• Responsible for client satisfaction through the Account Management process

Director, Product Design

Head of Sales

Senior Clinical Product Analyst

Copywriter

Senior Manager – Marketing Automation

Client Success Manager