WeLink

Salesforce Administrator

• As a Sr. Salesforce Administrator you will be responsible for managing and supporting the CRM applications, primarily focused on Salesforce across field service, and customer ops.
• This role will also help support the integrations between other systems such as NetSuite and Chargebee along with implementing technical and functional solutions.
• Define and implement best practices for technical analysis, design, develop, test and implement solutions/applications with necessary customizations and integrations
• Perform technical analysis, design, develop, test and implement solutions/applications with necessary customizations and integrations
• Maintain flows, data validation and processes already deployed
• Improve and optimize existing processes
• Gather requirements from product owners and the business
• Own, document, and be an expert in processes, objects and automations related to Salesforce
• Proactively offer best practice advice and recommendations
• Evaluate and implementing new Salesforce releases, as well as providing training and support
• Provide ongoing support to users, assist in research and follow up on user requests

Senior Salesforce Administrator

Account Executive

• Canvassing neighborhoods, knocking on doors, and engaging with potential customers to generate leads.
• Delivering persuasive sales presentations to showcase WeLink’s superior internet services.
• Building rapport with customers, understanding their needs, and demonstrating how WeLink can enhance their online experience while saving them money.
• Meeting and exceeding sales targets through dedication and persistence.
• Providing top-tier customer service and support throughout the sales process.
• Two-week paid training and unlimited earning potential.

District Sales Representative – Door-to-Door Sales

Collections

• Contact customers with past-due or outstanding balances via phone, text, and email
• Provide billing support and explain account balances clearly in both English and Spanish
• Secure payment through one-time payments, payment plans, or settlements
• Accurately document all contact attempts and outcomes in Salesforce
• Escalate disputed balances or complex cases as needed
• Work collaboratively with the Billing, Customer Support, and Collections teams
• Meet and exceed monthly performance goals related to recovery, accuracy, and compliance
• Follow internal procedures and industry best practices for fair and ethical collection efforts
• Language requirement: bilingual position; fluent in English and Spanish

Senior Salesforce Administrator

District Sales Representative – Door-to-Door Sales

Bilingual Spanish Collections Agent