Customer Success Manager, Mid-Market
Chatmeter
Cloud
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Manage end-to-end relationships with client founders and hiring managers.
- Understand hiring needs and translate them into effective sourcing strategies.
- Use Weekday’s tools to identify, engage, and qualify top candidates.
- Run weekly check-ins with clients to share progress and refine hiring priorities.
- Track candidates through the interview funnel, remove blockers, and ensure smooth progression.
- Own revenue targets for your client portfolio.
- Month 1: Learn the product and process while shadowing a senior AE. Support them by sourcing candidates and joining client calls.
- Months 2 onwards: Take full ownership of your own accounts. Lead client conversations, manage hiring pipelines, and drive revenue.
Requirements
- Strong sense of ownership and accountability — you’ll be running client accounts end-to-end.
- Excellent communication skills — clear, confident, and proactive with both clients and candidates.
- Ability to prioritize, stay focused, and execute without hand-holding.
- Prior experience in sales, account management, or recruiting is a plus (but not mandatory).
