Vice President – Account Manager
Weekday (YC W21)
full-time
Posted on:
Location Type: Remote
Location: India
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Job Level
About the role
- Serve as the primary liaison for key enterprise client accounts, managing relationships with stakeholders and internal teams including business development, technology, marketing, and finance.
- Drive upselling and cross-selling opportunities to maximize client value and account growth.
- Lead new business pitches and oversee the onboarding of new clients, ensuring smooth implementation of SaaS solutions.
- Develop and maintain trusted advisory relationships with key accounts, customer stakeholders, and executive sponsors.
- Identify and capitalize on new business opportunities within existing accounts, leveraging available resources to drive retention and growth.
- Proactively assess, document, and validate client needs through SOWs, RFIs, and RFPs.
- Collaborate cross-functionally to ensure timely delivery of solutions aligned with client objectives.
- Analyze market trends, competitor activities, and CRM analytics to provide actionable insights and improve account strategies.
- Manage multiple high-priority accounts in a fast-paced, agile environment, maintaining ownership and accountability.
Requirements
- Bachelor’s degree or higher in Sales, Marketing, Logistics, Supply Chain Management, or a related field.
- 13+ years of experience in enterprise account management, client success, or business development within a SaaS or technology company.
- Proven ability to manage large client portfolios with high ownership, initiative, and positive attitude.
- Strong expertise in system integrations, requirement gathering, SOW creation, RFI/RFP documentation, and cross-functional project management.
- Excellent written and verbal communication skills, with the ability to influence, persuade, negotiate, and present to senior executives.
- Consultative sales experience or background as a solutions engineer is a plus.
- Confident, dynamic, and collaborative persona; sense of humor and team-oriented approach is valued.
- Exceptional organizational, decision-making, and problem-solving skills under tight deadlines.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise account managementclient successbusiness developmentsystem integrationsrequirement gatheringSOW creationRFI documentationRFP documentationcross-functional project managementCRM analytics
Soft skills
communication skillsinfluencepersuasionnegotiationpresentation skillsorganizational skillsdecision-makingproblem-solvingcollaborationinitiative
Certifications
Bachelor’s degreeMaster’s degree