WEC Energy Group

Customer Service Associate

WEC Energy Group

full-time

Posted on:

Location Type: Office

Location: Monroe • Missouri • United States

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Salary

💰 $25 - $37 per hour

About the role

  • Provide efficient customer service by handling customer requests for new services
  • Maintain operations communications, processing work requests and maintaining records
  • Investigate and respond to customer inquiries regarding account or service issues
  • Provide general administrative duties in the efficient and safe operations of the office

Requirements

  • 3+ years - customer service, billing and spreadsheet creation for monitoring processes
  • High School Diploma, HSED, or GED
  • Experience with Microsoft Office (Excel and Word) and Adobe
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
customer servicebillingspreadsheet creationmonitoring processes
Soft Skills
efficient communicationadministrative dutiesproblem-solving
Certifications
High School DiplomaHSEDGED