WEC Energy Group

Communications

• Install, repair, troubleshoot, and maintain digital and analog microwave systems, digital paging, mobile radio/data and multiple address systems (MAS), channel banks, LAN/WAN equipment, data circuits and telephone circuits.
• Primary call-out for all system outages and associated problems in assigned areas.
• Install all Company Communications Systems: Digital Microwave, Fiber Optic Systems, Fiber Optic Hubs; Analog Microwave Systems; Analog & Digital Telephone PBX Systems; MAS and Point-to-Point Radio Equipment for Remote Terminal Units & System Control Automated Data Access Systems.
• Read and understand engineering instructions, drawings, plans, and designs.
• Assemble and test equipment using appropriate test equipment to prepare for installation, make all necessary adjustments to ensure qualifications within tolerances required.
• During routine site visits or emergency/non-emergency call-outs, identify problems by assessing situations, isolating problems, performing tests using sophisticated, hi-tech equipment, computers, and software to determine appropriate repair/replacement procedures.
• Perform preventive maintenance on all systems by testing equipment during regularly scheduled site visits or during problem call-outs.
• Ensure all equipment is operating within the specifications of federal requirements and operating properly.
• Order parts from vendors or manufacturers. Repair or replace any defective or faulty equipment and perform all necessary testing for compliance.
• Switch to generator backup to ensure system operations during planned maintenance.
• Maintain all logs and records required by federal and state agencies; work with/make decisions on appropriate vendors and contractors for equipment orders and job fulfillment.

Communications Tech

Customer Support

• Provide efficient customer service by handling customer requests for new services
• Communicate technical information to customers, contractors, and crews for new services
• Calculate billing adjustments
• Support field personnel
• Process work requests: Process paperwork, process billings
• Investigate and respond to customer inquiries regarding account or service issues

Customer Service Associate

Accounting Manager

• Prepare and enter monthly journal entries
• Analyze and report monthly results; budget/forecast for several WEC Infrastructure companies
• Assist with the month-end closing process; perform assigned account reconciliations
• Prepare monthly cash flow statements
• Responsible for preparation of financial reporting as part of debt compliance requirements
• Work independently, handle multiple responsibilities, and prioritize effectively

Accounting Analyst

Administration

• Manage and develop a technical team of Web Administrators
• Ensure staff is knowledgeable and cross-trained
• Develop strategic relationships with IT, business units and key vendors
• Define infrastructure strategies consistent with company and department standards
• Align team with IT strategies, goals, initiatives and priorities
• Foster a process-driven IT organization
• Create and maintain an environment of continuous improvement and excellence
• Work collaboratively with other infrastructure teams to assess technical specifications and business requirements

Team Leader – IT Web Administration

Analyst

• Support our energy management system within the Energy Management and Market Solutions (EMMS) group
• Work closely with real-time control centers and business departments to maintain accurate configurations and system information within the energy management system
• Develop, support, and quality control of energy management system applications and energy market network and financial system models
• Design, develop, document, implement, and support solutions for control center and related business requirements
• Discover and analyze issues with energy management system configuration and data as well as SCADA communications and field equipment as necessary
• Analyze error conditions, identify potential causes of problems, utilize root cause analysis techniques, and look for multiple solutions to expedite resolution
• Full stack software development of energy management system applications and system configurations
• Write/review documentation to describe configuration processes, logic, and test plans
• Accountable for developing scope, estimation, and tracking time and resources expended on projects
• Perform on-call responsibilities as part of an on-call rotation

IT Applications Analyst – Energy Management and Market Solutions

IT Support

• Provide day to day support for the virtual desktop and application hosting environment, including a shared 24x7 on-call rotation
• Responsible for project work, product upgrades, and development and maintenance of virtual desktop and application standards and procedures
• Troubleshoot and resolve performance and other issues as they occur
• Collaborate with business partners in solution design
• Proactively monitor the virtual desktop and application hosting environment
• Provide assistance to application support teams’ initiatives that includes design, build, and maintenance, connectivity and performance troubleshooting, disaster recovery planning, and more

IT Infrastructure Consultant – Virtual Desktop, Application Delivery

Software Engineer

• Enables and facilitates business success through the application of Information Technology principles and practices.
• Works on software applications, databases, deliverables, and issues of defined scope leveraging established patterns.
• Responsible for deploying and supporting business-critical systems related to internal and external customer service applications.
• Coordinates with business clients to identify needs and determine usable solutions.
• Supports and enhances software solutions, which includes designing, modifying, developing, testing, configuring, and implementing programs.

IT Applications Analyst – Developer

• Analyzes, designs, modifies, develops, configures, tests, implements and supports software applications.
• Installs, patches, configures and administers software applications on servers and works with appropriate IT support teams.
• Troubleshoots and debugs application, interface, database and other issues.
• Develops working knowledge of applications, programs, processes and procedures used by clients.
• Applies that knowledge and general business acumen to conceive of durable solutions.
• Writes standards and procedures to administer software applications.
• Collects, analyzes, and summarizes data and information to support systems, processes.
• Develops multiple alternative solutions when presented with a business or technical problem.
• Partners with business clients on prioritization, design, testing, and issue resolution.
• Performs on-call responsibilities as part of an on-call rotation.

IT Applications Analyst – SAP

System Administrator

• Provides support for energy management system within the Energy Management and Market Solutions (EMMS) group
• Works as a member of a team to support EMMS infrastructure
• Involved in design, implementation, and operational activities
• Tasks include planning, evaluating, designing, and testing of systems in networking, server and desktop hardware, cyber security, and Windows OS
• Implements, configures, tests, and debugs systems
• Maintains key performance and process metrics for evaluating efficiency and effectiveness

IT Systems Administrator – Energy Management, Market Solutions

Consultant

• Receiving all incoming gas, electric, and steam contacts from customers
• Responding to questions, inquiries, requests, bill inquiries, and establishing payment arrangements
• Processing on and off orders, reconnections, trouble calls, and gas emergency calls
• Cross-selling services, handling high bill complaints, or redirecting the customer to appropriate company personnel if necessary
• Perform special assignments as needed

Customer Consultant – Inbound, Part Time

• Design, develop, test, and deploy custom applications and services with a focus on maintainability and performance
• Build and maintain .NET-based solutions, including C# components and ASP.NET Web APIs aligned with RESTful standards
• Develop modern front-end experiences using the Angular JavaScript framework
• Create data-access layers using Entity Framework or other ORM frameworks, ensuring efficient and secure data interaction
• Apply a strong understanding of Object-Oriented Programming (OOP) principles and patterns to deliver scalable solutions
• Provide advanced application support, including troubleshooting, root cause analysis, and issue resolution in development and production environments
• Partner with business users to investigate incidents, define requirements, and deliver timely fixes and enhancements
• Improve system reliability by implementing monitoring, logging, and proactive maintenance practices
• Contribute to release planning, deployment readiness, and post-deployment validation
• Drive continuous improvement and best practices
• Provide guidance on solution design, estimation, technical tradeoffs, and implementation strategy
• Help define and evolve team standards such as coding conventions, branching strategies, review expectations, and reusable patterns
• Participate in and guide code reviews to ensure quality, consistency, and knowledge sharing
• Performs on-call responsibilities as part of an on-call rotation

IT Applications Analyst

Compliance

• Coordinating complex regulatory proceedings including large construction activities, rate recovery petitions, purchased gas adjustment and reconciliation filings, and gas rate cases
• Developing complex applications to be filed with regulatory agencies for major initiatives/ projects (i.e. major construction applications)
• Maintaining and operating (and as necessary designing and constructing) various technical models that support operational initiatives (e.g. cost of service or rate design models)
• Participating on inter and intra company project development teams, representing the Company, to ensure the success of regulatory filings in which Company has a joint interest with other parties
• Monitoring, reviewing and interpreting state regulations and filing requirements to ensure consistent application of those regulations affecting gas utilities in Minnesota
• Overseeing the collection of historical economic data and forecasts for dissemination to various corporate users (e.g. Supply Chain, Finance, CO, CS)
• Performing the preparation of periodic (monthly, quarterly, and annual) reports for external organizations (e.g. PSCW, EEI, AGA, EIA, etc.)
• Fielding inquiries from regulatory staff regarding filings and petitions currently being reviewed, requests for information on system events and operating conditions
• Coordinate and develop the Company's response to these inquiries
• Interfacing, as needed, with other utilities and regulatory bodies in the furtherance of developing initiatives, responding to regulatory requirements and developing effective working relationships
• Coordinating with account management teams to develop customer contracts, as / when required
• Coordinating with applicable business units to develop responses to resolve customer complaints before regulatory agencies in Minnesota
• Representing the Company in regulatory proceedings; preparing written and oral testimony in regulatory proceedings in Minnesota
• Leading load research activities, including performing and reviewing complex analysis of associated data.

Project Specialist – State Regulatory Affairs

Administrative Assistant

• Perform administrative tasks with minimal supervision including, preparing and updating reports and maintaining appropriate filing systems, making meeting arrangements.
• Assumes responsibility for maintenance and support of office and IT equipment (i.e. assisting employees with printer, computer, and software questions).
• Handles confidential information on a regular basis.
• Promotes desired corporate image with all contacts.
• Proactively looks for ways to assist leaders with a focus on process improvements and daily job functions.
• May require after hours assistance during storm restoration work to assist with coordinating hotel rooms for employees.

Administrative Assistant II

Financial Planning and Analysis

• Manage the month-end actual and forecast as well as the annual budget processing
• Manage software systems utilized for finance transactions and reporting
• Manage data and reporting libraries
• Oversee SOX controls regarding account reconciliation, journal entry and security role processes
• Manage the year-end financial accounting process and provides support for rate case requests

Manager, Corp Accounting & Financial Systems

Engineer

• Develop knowledge of industry equipment and processes used to ensure the safety and reliability of our pipeline system
• Create step-by-step procedures that direct how to energize/de-energize complex gas main configurations safely and efficiently
• Facilitate shutdown meetings with various stakeholders involved in the execution of the project
• Understand the operation of gas facilities to properly supply natural gas to customers
• Oversee shutdowns in the field to reinforce technical and operational knowledge
• Analyze and document methane emissions exceeding certain thresholds