WEC Energy Group

Consultant

• Perform field audits and observations on health and safety issues
• Conduct investigations of accidents, injuries, and other issues
• Assist in the development and implementation of procedures and policies
• Audit safety performance through observation and inquiry
• Identify improvement opportunities and inform management of solutions
• Deliver safety training programs
• Conduct industrial hygiene exposure monitoring
• Establish and maintain relationships with facility employees

Safety Consultant

Operations

• Responsible for various field operational activities in Customer Operations
• Managing gas construction and maintenance activities and providing direct supervision of the gas supervisory staff in an Area
• Identifying and implementing strategic direction and best practices in Customer Operations
• Ensure work is performed according to safety rules, work procedures and construction standards
• Ensure the safe operation of our distribution facilities and maintain prompt response to emergencies
• Ensure Customer Satisfaction goals are met and customer concerns are addressed promptly
• Monitor and manage workload and schedule to meet required by dates
• Develop and implement innovative construction and maintenance practices to reduce costs and improve efficiency

Operations Manager

• Perform field audits and observations to gather information while consulting and advising on health and safety issues
• Conduct investigations of accidents, injuries, tools, equipment, work methods or other issues
• Assist in the development and implementation of procedures, policies, and programs relating to safety
• Act as a professional resource for all levels of employees while providing an expert perspective on safety

Administrative Assistant

• Perform administrative tasks with minimal supervision including, preparing and updating reports and maintaining appropriate filing systems, making meeting arrangements.
• Assumes responsibility for maintenance and support of office and IT equipment.
• Handles confidential information on a regular basis.
• Promotes desired corporate image with all contacts.
• Proactively looks for ways to assist leaders with a focus on process improvements.

Administrative Assistant II

Security Analyst

• Install, integrate, configure, and deploy IAM solutions
• Facilitate user life-cycle management and Identity Access Governance
• Experience with Windows, UNIX/Linux, IIS, SSO, and Database Servers
• Troubleshoot issues related to passwords, account onboarding, and integrations
• Manage privileged user accounts and admin various accounts and devices
• Develop and execute test cases for IAM solutions
• Enhance IAM processes and procedures including development of a corporate IAM program

IT Cybersecurity Analyst – Identity and Access Management (IAM) Engineer

• Stay current with emerging threats, vulnerabilities, and mitigation techniques to continuously improve security posture
• Collaborate with internal teams including infrastructure, applications, security operations center, cyber threat intelligence, and offensive security to validate vulnerabilities, assess risk, prioritize and recommend mitigation strategies
• Identify, review and analyze vulnerability data to detect trends and patterns
• Install, integrate, configure, and deploy vulnerability scanning solutions
• Confirm and refine asset scope for scan activities
• Analyze scan results, track and coordinate with system owners to ensure timely remediation
• Maintain a vulnerability dashboard and provide executive-level reporting
• Influence the development of vulnerability management standards and security policies
• Executing vulnerability management processes, suggesting applicable change controls, and security exceptions
• Maintaining and updating process guides and assisting with reporting to leadership and service stakeholders
• Assisting and supporting incident handling/response investigations

IT Cybersecurity Analyst – Vulnerability Management

• Manage internal resources, external contracted resources, and business applications
• Oversee construction, planning, and scheduling for gas-related work
• Ensure compliance with safety and operational regulations
• Conduct safety meetings and manage work assignments
• Engage and motivate employees

General Supervisor – Systems Operations

• Contact, establish, and maintain relationships with both new and current customers to discuss their energy service needs and requirements.
• Work with homeowners, developers, contractors, consultants, engineering firms, municipalities to establish new/expanded service.
• Consult with customers on service options and corresponding prices.
• Create/cancel work requests, send applications and other correspondence to customers, builders, contractors.
• Coordinate installation with internal and external resources, negotiate timelines and required-by dates.
• Request plot surveys, boundary lines and other missing information on work request.
• Manage customer contact and expectations for service delivery.
• Proactively manage internal work requests by identifying/resolving potential issues to completion.
• Provide notification for planned outage to affected customers.
• Respond to rate evaluations, bill inquiries, various service functions.
• Initiate customer referrals and promote participation in various company programs, energy efficiency, focus on energy, conservation measures.
• Determine availability of service.
• Apply standard cost guide information to give customer general cost for new service, rewire, relocation, deactivations/removal, etc.
• Determine need for site visit and assign design/site visit to appropriate personnel.
• Act on requests for site visits for central groups, customer contact centers, and customers to gather field information or determine if job is design/non-design.
• Provide answers to technical questions from construction crews, customers, etc.
• Identify options and alternatives to customer requests for service work.
• Perform gas energy audits, apply economic models for gas sales/gas main estimates.
• Share locations for potential new building, pool/deck sites, drain tile location, etc.
• Process annexation orders and request addresses to be designated and assigned by municipalities for new premises.
• Respond to meter requests/removals, prepare documents for Meter & Service.
• Coordinate/schedule customer/company requested outages, hold-offs, including client jobs.
• Report emergency or outage information for gas and electric facilities to the appropriate service department.
• Respond to notification of customer equipment violations/hazards by composing, scanning into STORMS, distributing letters to customers/municipalities and follow-up for possible corrective actions.
• Coordinate, conduct, participate, track site utility meetings for new residential/small commercial developments.
• Manage/record customer expectations regarding project timelines.
• Provide customers/developers/builders with appropriate contacts and applications/paperwork.
• Monitor schedule and provide ongoing communication of job status to all parties involved.
• Reconcile needs between customer, company, and municipalities to resolve conflicts regarding service needs.
• Update/manage database information, e.g., managing work queues, documenting customer contacts, etc.
• Respond to customers regarding outages and be available for emergency/storm duty roles.
• Investigate and resolve customer inquiries or complaints.
• Perform We Care calls.
• Provide back-up support to expediting and ESC staff.
• Walk permits to ensure on-time delivery for small commercial/residential service.

Residential Energy Services Consultant

Accounting Manager

• Ensure compliance with financial/accounting controls
• Perform closing procedures including preparing journal entries, account reconciliations and variance analysis
• Collaborate and assist with the preparation of forecasts and budgets
• Monitor the integrity of the systems and general ledger transactions
• Prepare internal and external financial reports
• Ensure compliance with corporate policies, Sarbanes Oxley, and various commission reporting
• Provide back up and rotation of responsibilities
• Analyze large amounts of data and maintain complex spreadsheets
• Utilize various forecasting, reporting and general ledger software
• Provide communication related to financial statements, data requests and month end closing processes
• Proactively improve processes and business solutions

Accounting Analyst

Designer

• Maintenance of distribution system models and calculation of fault currents necessary to evaluate protection schemes.
• Specification and setting of protective devices for use on the distribution system including substation: fuses, reclosers, overcurrent and reclosing relays; feeder: reclosers, VFIs, fuses and pad-mount switch-fuse units.
• Review of existing feeder and system changes/additions to ensure proper performance under fault conditions and maintenance of acceptable levels of system reliability.
• Analysis of distribution outages and events to aid in system restoration as well as general operations support for planned and emergency reconfiguration issues.
• Participation in the design and application of system restoration schemes including substation auto-changeover and distributed automation.
• Customer substation interface protection device settings approvals.

Design Specialist, Electrical Distribution Protection

• Plan, coordinate and conduct safety meetings to communicate safety requirements, updates and training required.
• Manage work assignments to minimize overtime and costs while maintaining optimal customer service.
• Conduct daily tailgate sessions to communicate work assignments, review procedures, and discuss safety hazards and mitigation techniques.
• Motivate and engage employees to increase efficiency, productivity, availability, safety performance and core expectations.
• Coach, counsel, and train employees for improved job performance.
• Implement and administer the progressive disciplinary process when appropriate.
• Evaluate performance, coach, develop and conduct annual performance reviews with individual employees.
• Ensure that all customer expectations are met through timely response and quality work.
• Supervise all customer requested work to ensure customers’ negotiated dates are met.
• Work through various channels to keep customers informed prior to and during planned outages.
• Manage all trouble or emergency work within a defined area.
• Ensure quality work is performed in accordance with appropriate construction standards, and/or contract provisions.
• Manage area budget by controlling costs of tools, materials, work hours and vehicle expenses associated with work.
• Build and maintain positive relationships with employees, unions, customers, building trade groups, and government agencies.

Operations Supervisor

• Plan, coordinate and conduct safety meetings to communicate safety requirements, updates and training required.
• Manage work assignments to minimize overtime and costs while maintaining optimal customer service.
• Conduct daily tailgate sessions to communicate work assignments, review procedures, and discuss safety hazards and mitigation techniques.
• Motivate and engage employees to increase efficiency, productivity, availability, safety performance and core expectations.
• Coach, counsel, and train employees for improved job performance.
• Implement and administer the progressive disciplinary process when appropriate.
• Apply knowledge of labor contracts to decisions regarding scheduling, work assignments, and performance issues.
• Evaluate performance, coach, develop and conduct annual performance reviews with individual employees.
• Ensure that all customer expectations are met through timely response and quality work.
• Supervise all customer requested work to ensure customers’ negotiated dates are met.
• Work through various channels to keep customers informed prior to and during planned outages.
• Resolve issues relating to customer concerns/questions.
• Coordinate activities for storm restoration/gas emergencies and communicate field issues in order to keep customers informed.
• Manage all trouble or emergency work within a defined area.
• Work with Customer Service group, or others, to audit work from design through construction.
• Provide feedback to appropriate work groups, or contractor work force, for process improvement.
• Visit work sites to observe crews and inspect work in progress.
• Ensure work is being performed safely using appropriate personal protective equipment, hazard mitigation, tools, equipment, etc.
• Ensure quality work is performed in accordance with appropriate construction standards, and/or contract provisions.
• Ensure compliance with all rules, regulations, codes, and laws for employee and contractor installations.
• Manage area budget by controlling costs of tools, materials, work hours and vehicle expenses associated with work.
• Approve contractor invoices as appropriate.
• Build and maintain positive relationships with employees, unions, customers, building trade groups, and government agencies.
• Engage employees to promote an inclusive workforce and team.
• Work with customers to proactively identify needs and problems.
• Respond to complaints associated with crew or contractor performance and work with customer to resolve.
• Participate in community activities as a representative of the company.
• Coordinate facilities management for repairs, maintenance, etc.
• Represent the office or the Area on special projects teams, committees, and industry organizations as assigned.
• Become efficient at the use of computer, associated hardware and applications in order to perform job in an efficient and safe manner.

• Create permits orders within company workload management system
• Update a variety of spreadsheets/SharePoint sites on a daily basis
• Experience using Excel for daily assignment sheets
• Resolving and investigating internal and external customer issues
• Administrative tasks: restocking/ordering forms, office supplies, file documents

Operations Specialist – Gas Operations

• Learn operation and maintenance of existing gas mains and services
• Understand customer gas supply needs including meter and regulator requirements
• Coordinate with design engineers and project managers
• Execute various complex projects requiring engineering and project management skills

Associate Engineer – Field Operations

Technical Project Manager

• Management and coordination of projects through all phases of the project lifecycle; planning through closure.
• Understands and demonstrates PMO defined standards, methods, and approach for project delivery (Project Management Methodology).
• Collaborates with others to identify scope, build estimates, set forth a project schedule with milestones, and establish project teams.
• Leads the project team through execution managing timeline, budget, scope, risks and issues ensuring on time and on budget delivery.
• Manages day-to-day project resource commitments, schedule, dependencies, and deadlines via a comprehensive work plan.
• Reports status regularly to project steering committee and PMO escalating issues and decisions as appropriate.
• Creates, reviews, and seeks approval for project Change Requests.
• Collaboratively work with other Project Managers/ Delivery Leads on cross-project dependencies and milestones.

Safety Consultant

Operations Manager

Safety Consultant

Administrative Assistant II

IT Cybersecurity Analyst – Identity and Access Management (IAM) Engineer

IT Cybersecurity Analyst – Vulnerability Management

General Supervisor – Systems Operations

Residential Energy Services Consultant

Accounting Analyst

Design Specialist, Electrical Distribution Protection

Operations Supervisor

Operations Supervisor

Operations Specialist – Gas Operations

Associate Engineer – Field Operations

IT Project Manager – Applications Analyst