Webster First Federal Credit Union

HR Advisor

Webster First Federal Credit Union

full-time

Posted on:

Location Type: Hybrid

Location: Langley • Canada

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Salary

💰 CA$56,800 - CA$72,800 per year

About the role

  • Provides quality and timely advisory services and solutions within the HR Service Centre to second-tier inquiries
  • Coaches and advises leaders on organizational policy, practices, and HR inquiries
  • Collaborates with functional experts within HR to provide advice to clients
  • Maintains a strong understanding of First West’s business lines and stays current on external HR trends
  • Conducts site visits and attends business unit meetings to develop relationships and provide information
  • Prepares ad-hoc employee data and reports to support workforce analysis and planning
  • Analyzes relevant HR metrics and their relationship to business performance
  • Seeks opportunities to optimize technology and improve workflow and processes
  • Leads, supports, and delivers assigned HR projects and initiatives

Requirements

  • Diploma in related field required
  • Bachelors degree and CHRP designation preferred
  • 3 years of progressive experience in an HR role
  • Preferred experience: HR Generalist, HR systems and/or service management systems, Working at a financial institution
  • Intermediate skills with computer software applications, e.g. MS Office
  • Comprehensive understanding of BC Employment Standards and labour laws
  • Proven understanding of HR processes, policies and procedures
  • Developed skills in customer service, facilitation and relationship management
  • Demonstrated experience in problem and conflict resolution
  • Demonstrated ability to diplomatically resolve complex employee issues, using sound judgement, decision-making and critical thinking
  • Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
Benefits
  • Mental health coverage and resources
  • Customizable health benefits, as well as topped-up parental leave
  • Performance-based compensation, employee banking advantages and group RRSP matching
  • Vacation time and flexible work arrangements to support your lifestyle
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR metrics analysisworkforce analysisHR processesHR policiesHR procedurescustomer serviceconflict resolutiondecision-makingcritical thinking
Soft Skills
coachingadvisingrelationship managementfacilitationproblem-solvingdiplomacyjudgment
Certifications
CHRP designation