Customer Service Advisor, German, B2/C1
TSMG Holding
Legal Sales Specialist / Virtual Receptionist
Webflow
part-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteSalary
💰 $650 - $1,100 per month
Job Level
Mid-LevelSenior
About the role
- Serve as Legal Sales Specialist and Virtual Receptionist for Coconut’s clients
- Answer and make client phone calls with a friendly, welcoming voice
- Manage leads and perform client follow-up via texts, calls, and emails using provided scripts
- Learn, navigate, and extract data from the CRM Legal Funnel and use GoHighLevel
- Maintain accurate client and lead records in the CRM
- Be the first impression of the firm: provide warm, professional client interactions
- Work scheduled hours 9 AM–5 PM PST, 20–40 hours/week, from a quiet professional workspace
Requirements
- Enter CEFR English proficiency level (EF SET Quick Check suggested)
- Create Coconut VA Profile (resume) using provided template
- Record and provide a 1-minute introduction video (Loom recommended)
- English language proficiency
- Excellent spoken English with a clear, easy-to-understand accent for client phone calls
- Easily understandable accent for phone calls
- Quiet, professional workspace and reliable availability during 9 AM – 5 PM Pacific Time, Monday–Friday
- Availability: 20–40 hours/week
- Friendly and welcoming personality/voice
- Willingness to learn and navigate CRM Legal Funnel
- Experience with lead management and client follow-up (texts/calls/emails; scripts provided)
- GoHighLevel experience
- Experience with legal services or professional services (helpful but not required)
- Comfort learning and navigating CRM systems (specifically Legal Funnel)
- Experience with data extraction from CRM Legal Funnel
Benefits
- Competitive Salary – We recognize your skills and experience with a great compensation package.
- 13th Month Pay – Enjoy an extra month’s salary.
- Paid Time Off – 12 days of PTO.
- US Holidays Off – 12 paid US holidays.
- Maternity & Paternity Leave – Dedicated leave for new parents.
- Comprehensive Healthcare – Quality healthcare benefits for you and your family.
- Life Insurance – Included in full-time HMO plan.
- Mental Health Support – Access to mental health consultations and wellness resources.
- Milestone Gifts & Birthday Treats.
- Exciting Team Experiences – island getaways, virtual town halls, and regional meetups.
- Stay Connected – Supportive network for learning and growth.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
lead managementclient follow-updata extraction
Soft skills
friendly personalitywelcoming voiceexcellent spoken Englishclear accentwillingness to learn
Certifications
CEFR English proficiency
