Senior Manager, CX Consumer Analytics
Coinbase
PythonSQLTableau
Manager, Business Analytics and Insights
Weave
full-time
Posted on:
Origin: • 🇺🇸 United States • Utah
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
PythonSQLTableau
About the role
- Manage, lead, and develop a high-performing team of business intelligence analysts.
- Own and elevate day-to-day analytics operations including sprint planning, retros, business health reviews, prioritization, and self-service analytics.
- Lead strategic analytics projects: define scope, deliverables, timelines, and outcomes while partnering with analysts and data partners to drive completion.
- Serve as a trusted thought partner to leaders across Sales, Customer Experience, Customer Success, Product, and other business units.
- Oversee quality analysis and create compelling visualizations and narratives to communicate key insights and recommendations.
- Define, execute, and communicate the analytics strategy and roadmap aligned with company goals; identify key business questions.
- Champion analytics innovation by staying current with analytics and AI trends and adopting new tools and methodologies to improve capabilities and efficiency.
Requirements
- Minimum of 3+ years of experience in a leadership role managing and mentoring analysts.
- 5+ years of experience in analytical roles with deep understanding of statistical analysis, data modeling, and business intelligence tools.
- Highly proficient in SQL.
- Experience with business intelligence platforms such as Sigma, Tableau, or Power BI.
- Familiarity with programming languages like Python or R for data analysis is a plus.
- Excellent communication and storytelling skills; able to translate complex data into clear narratives and dashboards for technical and non-technical audiences.
- Domain experience applying data analytics to sales, customer experience, customer success, product, and related areas; understanding of KPIs and business drivers.
- Legal eligibility to work in the US (application asks about work authorization).
- LinkedIn profile required as part of the application.
