Manager

• Manage, lead, and develop a high-performing team of business intelligence analysts.
• Own and elevate day-to-day analytics operations including sprint planning, retros, business health reviews, prioritization, and self-service analytics.
• Lead strategic analytics projects: define scope, deliverables, timelines, and outcomes while partnering with analysts and data partners to drive completion.
• Serve as a trusted thought partner to leaders across Sales, Customer Experience, Customer Success, Product, and other business units.
• Oversee quality analysis and create compelling visualizations and narratives to communicate key insights and recommendations.
• Define, execute, and communicate the analytics strategy and roadmap aligned with company goals; identify key business questions.
• Champion analytics innovation by staying current with analytics and AI trends and adopting new tools and methodologies to improve capabilities and efficiency.

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