Senior Manager, CX Consumer Analytics
Coinbase
PythonSQLTableau
Salary
💰 $108,500 - $159,500 per year
Job Level
Senior
Tech Stack
PythonSQLTableau
About the role
- Leverage complex, large volume, high-dimension data, extracted using a variety of sources, tools and analysis techniques to create and deliver high value analytic insights to a team of cross-functional partners
- Maintain a constant pulse on health of the business by tracking KPIs against targets and conducting investigations of key trends and their underlying drivers
- Work with business leaders to define key metrics and build reporting to monitor and understand performance along those metrics.
- Identify and solve issues with data availability, consistency, and quality.
- Partner with the Data Engineering team on technical requirements to enable data availability, data quality, and integrity for analytics and the broader self-service usage across the organization.
- Create and deliver impactful presentations that tell a story focused on insights, not just data.
- Forecast KPIs, identify opportunities, influence business partners, and drive effective decision-making.
- Partner with Product, Marketing, Engineering, and Finance teams to help resolve broader business problems, create growth plans, establish financial and operating targets, and determine optimal resource requirements.
- Be part of a great team, while also being capable of operating independently - managing relationships, deliverables and expectations with your business partners.
Requirements
- 5+ years of experience as an analyst, data scientist, or BI Engineer.
- 4+ years of SaaS / consumer app experience and understanding of related metrics.
- Expert capabilities with SQL and Tableau are required. Experience with Python is a plus, as is experience with other data access and visualization tools.
- Degree in Computer Science, Math, Physics, Engineering, Finance, or another quantitative field.
- Proficiency in Excel and a strong familiarity with advanced functions.
- Strong written and verbal communication skills, and comfort interacting with both technical and non-technical audiences
- The ability to thrive in a dynamic environment. That means being flexible and willing to jump in and do whatever it takes to be successful.
- Ability to work collaboratively across different functions and effectively influence senior business partners.
- Strong analytical, problem-solving, and critical thinking paired with intellectual curiosity and aptitude in picking up new technical skills.
- Curiosity to learn about new topics and uncover hidden insights.
