Weave

Payments & Upsell Enablement Manager

Weave

full-time

Posted on:

Location Type: Hybrid

Location: Lehi • Utah • United States

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About the role

  • Communication and coordination with leadership to proactively identify mindset, skillset, and toolset challenges and the metrics associated with our payments and upsell products and services
  • Live training and presentations for individuals and in large groups
  • Develop and deliver training programs to onboard and up-skill the revenue team, focusing on product knowledge, customer retention, sales and customer experience.
  • Create impactful content, including presentations, case studies, product demos, process documentation, and more to support customer facing teams.
  • Collaborate with Product, Marketing, Onboarding, Sales Operations, sales leadership and customer success teams to align efforts, improve customer sales and retention, and refine enablement initiatives.
  • Analyze payments products and services performance to proactively identify gaps, implement data-driven improvements, and ensure quality in customer interactions.
  • Stay informed on industry trends, competitors, and customer needs to shape effective revenue team enablement strategies.

Requirements

  • 2+ years of revenue enablement (sales, CX) experience
  • Bachelors degree or equivalent work experience
  • Background in payments products and services
  • 2+ years training in group settings
  • Proficiency in Google/Microsoft Suite (Slides, Sheets, Forms, Docs,etc)
  • Proficient project management skills
  • Experience in building certification programs
  • Experience working with cross-functional teams and driving adoption of new tools and processes
Benefits
  • Health insurance
  • Paid time off
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
revenue enablementtraining programscustomer retentionsales experienceproject managementcertification programsdata-driven improvementspayments productscustomer experience
Soft skills
communicationcoordinationcollaborationpresentation skillscontent creationanalytical skills