E-commerce Manager
Outsource Recruiter
Virtual Assistant, E-commerce & Customer Service
We Clone You
full-time
Posted on:
Origin: • 🇲🇽 Mexico
Visit company websiteSalary
💰 $4 - $12 per hour
Job Level
Mid-LevelSenior
About the role
- We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in e-commerce & customer service to join our client's team and take their operations to the next level.; Manage and update Shopify store (products, SEO alignment, store optimization); Handle Etsy store management, including listing optimization for visibility and conversions; Manage TikTok Shop setup, marketing, and daily operations; Respond quickly and professionally to customer inquiries on Etsy, TikTok Shop, Instagram, and Shopify; Provide clear, helpful, and polite communication to ensure customer satisfaction and prevent lost sales; Track conversations, follow up in a timely manner, and escalate complex cases when needed; Create and implement content strategies for TikTok, Instagram, and Pinterest; Edit and schedule engaging short-form videos, staying aligned with current trends; Maintain consistent branding across platforms; Suggest content ideas that increase engagement and drive sales; Manage campaigns using Flodesk (or similar tools); Design newsletters and graphics using Canva; Track and report performance (open rates, CTRs); Support sales funnel creation and management to increase conversions; Report on growth metrics: followers, engagement, customer messages resolved, sales impact; Provide actionable, data-driven suggestions for improvement;
Requirements
- Proven e-commerce experience (Shopify, Etsy, TikTok Shop required); Strong customer service background with results in fast, effective messaging; Familiarity with SEO, website optimization, and social media growth strategies; Proficiency in Canva, Flodesk (or similar), content scheduling tools; Excellent written English — clear, polite, and professional tone; Ability to show impact through metrics (growth, engagement, campaign performance, etc.); Portfolio with measurable results (social media, email, or sales growth); Available to start immediately and attend interviews;
