We Are Social

Freelance Account Director

We Are Social

contract

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Job Level

Lead

About the role

  • Serve as the primary point person in day to day client communication on projects. Manage clients and maintain friendly and productive lines of communication at all times.
  • Deliver channel strategies and tactics for specific product launches
  • Track work progress and deliverables and relay client feedback to team and senior leadership
  • Provide strategic marketing guidance and thought leadership: Working to understand your clients’ businesses while simultaneously educating clients about how we can help.
  • Become fluent in business objectives and organization goals
  • Oversee client profitability/burn report, account budgeting/actualization and measurement metrics that demonstrate clear return to the client
  • Work with internal team to develop, maintain, and adhere to schedules and plans as outlined by client
  • Acquire proper internal and client approvals to ensure smooth and timely project execution
  • Communicate and follow up with clients and internal departments regarding all projects to address any concerns
  • Maintain working knowledge all aspects of production with vendors on behalf of the client
  • Prepare and oversee the status of all client jobs and/or projects, confirm that all jobs are delivered on-time, and expedite operations that delay or alter schedules to meet unforeseen conditions.
  • Build successful partnerships with client business leads and key decision makers to increase and expand revenue opportunities by identifying production solutions
  • Develop staffing plans and proposals for new projects and briefs
  • Maintain rigor and consistency in use of agency financial systems and templates.

Requirements

  • Proven track record of at least 5 years in an account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and execution.
  • Bachelor's degree in marketing, advertising, communications, or a related field.
  • Proven account management and client communication skills
  • Experience with scoping, timeline creation, project management, margin, and revenue growth in close partnership with project management, production and finance teams
  • Knowledge of brand experience, influencer/creator marketing, social-first creative and strategy playbooks.
  • Curiosity about clients’ business and a passion for solving business problems
  • Excellent communication and presentation skills with the ability to interface with senior level professionals.
  • Financial literacy and management of multiple budgets
  • Demonstrated expertise and experience delivering channel assets – from up front strategy and planning through activation and execution
  • Leading New Business Pitches
  • Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack. Baseline knowledge of A.I. tools and functions. Added plus: Knowledge of Asana.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsocial media content strategyproject managementfinancial managementchannel strategybudgetingrevenue growthinfluencer marketingpresentation skillsclient communication
Soft Skills
curiosityproblem solvingcommunicationleadershiprelationship buildingstrategic thinkingcollaborationadaptabilityattention to detailtime management
Certifications
Bachelor's degree in marketingBachelor's degree in advertisingBachelor's degree in communications