We Are Social

Account Director

We Are Social

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Job Level

Lead

About the role

  • Serve as the primary point person in day to day client communication on projects. Manage clients and maintain friendly and productive lines of communication at all times.
  • Deliver channel strategies and tactics for specific product launches
  • Track work progress and deliverables and relay client feedback to team and senior leadership
  • Provide strategic marketing guidance and thought leadership: Working to understand your clients’ businesses while simultaneously educating clients about how we can help.
  • Become fluent in business objectives and organization goals
  • Oversee client profitability/burn report, account budgeting/actualization and measurement metrics that demonstrate clear return to the client
  • Work with internal team to develop, maintain, and adhere to schedules and plans as outlined by client
  • Acquire proper internal and client approvals to ensure smooth and timely project execution
  • Communicate and follow up with clients and internal departments regarding all projects to address any concerns
  • Maintain working knowledge all aspects of production with vendors on behalf of the client
  • Prepare and oversee the status of all client jobs and/or projects, confirm that all jobs are delivered on-time, and expedite operations that delay or alter schedules to meet unforeseen conditions.
  • Build successful partnerships with client business leads and key decision makers to increase and expand revenue opportunities by identifying production solutions
  • Develop staffing plans and proposals for new projects and briefs
  • Maintain rigor and consistency in use of agency financial systems and templates.

Requirements

  • Proven track record of at least 5 years in an account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and execution.
  • Bachelor's degree in marketing, advertising, communications, or a related field.
  • Proven account management and client communication skills
  • Experience with scoping, timeline creation, project management, margin, and revenue growth in close partnership with project management, production and finance teams
  • Knowledge of brand experience, influencer/creator marketing, social-first creative and strategy playbooks.
  • Curiosity about clients’ business and a passion for solving business problems
  • Excellent communication and presentation skills with the ability to interface with senior level professionals.
  • Financial literacy and management of multiple budgets
  • Demonstrated expertise and experience delivering channel assets – from up front strategy and planning through activation and execution
  • Leading New Business Pitches
  • Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack. Baseline knowledge of A.I. tools and functions. Added plus: Knowledge of Asana.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsocial media content strategyproject managementfinancial managementchannel strategybudgetingrevenue growthinfluencer marketingpresentation skillsclient communication
Soft Skills
curiosityproblem-solvingcommunicationleadershiprelationship buildingstrategic thinkingorganizational skillscollaborationadaptabilityattention to detail
Certifications
Bachelor's degree in marketingBachelor's degree in advertisingBachelor's degree in communications