Senior Sales Enablement Specialist
Stepful
Mattress Sales Specialist
Wayfair
full-time
Posted on:
Location: Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $16 per hour
Job Level
Junior
About the role
- Mattress Category Sales Specialist for Wayfair focused on the Mattress market and technical product features.
- Use deep product knowledge and strong sales skills to help Wayfair customers navigate purchases within the category.
- Meet or exceed monthly revenue, calls per day targets, and other established KPIs.
- Utilize and expand selling skills in a high growth and technical category through creative offerings and initiatives.
- Communicate with inbound customers and conduct outbound follow ups for specialized category sales inquiries.
- Operate in a high-energy, dynamic environment with rapid changes to products, promotions, and operations.
- Collaborate with team members and share innovative ideas to improve customer experience.
- Participate in Wayfair’s training and continuous career development; training on offerings, software, processes and supplier capabilities.
- Embody Wayfair People Principles and act as a brand ambassador to provide a first class customer experience.
Requirements
- 1 - 3 years of previous sales experience with demonstrated success in meeting or exceeding KPI’s or performance metrics (previous technical category sales experience is highly preferred).
- Sales knowledge, strong business acumen, and ability to use your expertise to assist customers through their purchasing needs.
- Willingness to adapt and grow in a fast paced, high growth industry.
- Comfort with learning new tools or systems and previous experience with Google, Microsoft Office or other email platforms, video conferencing, multiple screens, spreadsheets, etc.
- Ability to maintain internet speeds of 25mbps (download) and 5+ (upload); must be hardwired, no wifi permitted.
- Sales training is 100% mandatory and absences, time off, or tardiness during initial training cannot be accommodated.
- Private and dedicated workspace free of distractions and noise; Wayfair will provide equipment.
- Bachelor’s degree or college diploma equivalent preferred, but not required.
- Strong command of written and verbal communications.
- Capable of handling multiple conversations or customers simultaneously while maintaining an excellent customer experience.
- Weekends required.
